About this role
Salary: £26,099 - 26,099 per year
Requirements: Strong enthusiasm for ITWillingness to develop troubleshooting and problem-solving skillsAbility to deliver exceptional customer serviceClear standard DBS check required Responsibilities: Take calls from customers and help resolve their IT issuesAct as the first point of contact for our customersResolve incidents using own initiative, knowledge, and problem-solving skillsUse remote support tools to remotely solve and fix issuesKeep customers updated throughout the incident life cycle Technologies: Support More:
We are Trusted Technology Partnership, a specialist provider of IT Infrastructure and Support Services with over 25 years of experience. We are an Employee Ownership Trust and a growing company, recently recognised as South Coast Tech Awards Leadership Team of the Year 2023. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We offer ongoing training and support, role-specific training through Microsoft Learn, company profit share, 22 days annual leave plus bank holidays increasing with service, birthday leave, additional paid leave depending on company performance, company sick pay, pension, private medical insurance including dental, free parking, hybrid working, progression opportunities, and a friendly team with a positive company culture. The role is based in Ringwood, Hampshire with hybrid home working, and we encourage colleagues to progress into other teams and departments.
last updated 30 week of 2026