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2nd Line Engineer - Wrotham @ James Frank Associates

Upper Grosvenor Road, WrothamOnsiteFull-time
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About this role

Salary: £35,000 - 35,000 per year

Requirements: A minimum of 3 years experience in a similar IT-related roleExperience providing a high level of technical support to a range of clientsWindows Server 2012–2022 experienceWindows Desktop 7/11 experienceOffice 365 knowledgeNetworking ability, including DNS, routing, and switchingVMware experienceAzure experienceActive Directory experienceMSP experience is advantageous, although not essentialAccess to your own vehicle due to office location Responsibilities: Resolve daily client tickets, including software troubleshooting, installs and updates, and hardware faultsAttend client sites when required to fix onsite faults and hardware issuesProvide a high level of technical support while maintaining excellent customer serviceWork on both day-to-day support tasks and project workAct as the go-to person for questions and queries from other Engineers Technologies: Active DirectoryAzureHardwareSupportOffice 365VMwareWindowsCloud More:

We are a leading MSP experiencing an exciting period of growth, and we are expanding our Engineering team on a full-time contract basis for an initial 6 months. This is an excellent opportunity for a 2nd Line Engineer to join a thriving business that is a leader in its field, with a supportive environment and strong opportunities to learn, develop, and progress your skills while working with a varied client base.

last updated 30 week of 2026

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