About this role
Salary: £31,500 - 31,500 per year
Requirements: We require experience with at least one programming language such as PHP, Python, C#, Java, JavaScript or similar.We require an understanding of APIs and REST web services.We require the ability to read, understand and troubleshoot code.We require excellent communication skills and confidence speaking with customers.We require strong problem-solving and analytical skills.We require the ability to explain technical concepts to both technical and non-technical audiences.We require the ability to work across multiple projects.We require a willingness to learn new technologies quickly.We require excellent attention to detail.We consider experience using Postman, understanding JSON, XML and HTTP, API integration experience, SQL knowledge, and exposure to Git or other version control systems to be desirable.We consider experience within payments or FinTech to be advantageous, though not essential.We consider a degree in Computer Science, Software Engineering or a related discipline beneficial, although equivalent commercial experience is equally valued.We require applicants to be able to work in the UK unrestricted, as sponsorship is not available for this position.We require successful completion of a DBS check.We require applicants to comply with our policies and procedures, including Health and Safety and Equality and Diversity policies. Responsibilities: We manage the technical onboarding and implementation of new partners and merchants.We guide customers through API integrations and testing.We support customers during implementation, troubleshoot technical issues, and provide solutions.We work closely with Development, Product and Commercial teams to deliver successful implementations.We configure and validate payment solutions for customer requirements.We use tools such as Postman to test APIs and demonstrate integrations.We create and maintain technical implementation documentation.We monitor implementation progress and communicate updates to customers and internal stakeholders.We identify opportunities to improve implementation processes and the customer experience.We support multiple implementation projects simultaneously through to successful go-live.We escalate technical issues where appropriate and work alongside developers to resolve them. Technologies: APIC#GitHTTPSupportJSONJavaJavaScriptPHPPostmanPythonRESTSQLWebXML More:
We are an award-winning FinTech business offering an exciting opportunity to join our implementation team as an Implementation Specialist. In this customer-facing technical role, we support partners and merchants as they onboard, integrate and launch payment solutions, working closely with software developers, delivery teams and customers. We offer support and training to help the right person succeed, whether they are an experienced implementation professional or a junior developer moving into a customer-focused technical role. Our benefits include an Employee Assistance Programme, private medical insurance including dental cover, access to exclusive perks and discounts, annual leave that increases with length of service, and the opportunity to grow within a fast-moving FinTech business. We are an equal opportunities employer committed to inclusion, and the role is based in Taunton, working in person.
last updated 30 week of 2026