About this role
Salary: £35,000 - 40,000 per year
Requirements: At least three years experience in an IT support roleFull driving licence and access to your own vehicleExcellent problem-solving skills and attention to detailStrong communication skills, both verbal and writtenAbility to work independently as well as part of a teamSolid experience installing and configuring firewalls, network switches, desktop computers, laptops, server hardware and storage devicesGood working knowledge of IP networking, Remote Desktop Services, Azure, Virtual Desktop, Windows Server, Active Directory, Group Policy, DNS, DHCP, VPN and IISGood understanding of Microsoft 365Experience with Microsoft Azure, Intune and DefenderProactive and customer-focused approachMS technical certification such as AZ-900, AZ-104 or similar is desirableHyper-V or other hypervisor experience is desirableExperience supporting handheld devices is desirableExperience working with Mac, iOS, Android and Linux is desirable Responsibilities: Provide 2nd/3rd line technical support to customersDiagnose and resolve infrastructure, server and networking issuesSupport Microsoft 365, Azure and Windows Server environmentsBuild, configure and maintain LANs, servers and private cloud infrastructureInstall and configure firewalls, switches, servers, storage devices, desktops and laptopsCreate and maintain technical documentation for customer environmentsAccurately record incidents, changes and resolutionsOccasionally travel to customer sites to provide onsite support and installations Technologies: Active DirectoryAndroidAzureCloudHardwareHyper-VSupportLinuxMicrosoft 365NetworkVPNWindowsiOSOffice 365 More:
We are a well-established and growing Managed IT Services provider with a friendly and highly skilled technical team. This is an exciting opportunity to support a diverse customer base across a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. The role offers a salary up to £40,000 DOE, 25 days holiday plus one additional day per year after three years service, pension, up to two days WFH after probation, a full private medical plan, cash plan and a performance bonus scheme.
last updated 30 week of 2026