About this role
Salary: £53,000 - 85,000 per year
Requirements: A number of years experience implementing and supporting a variety of law firm-centric innovative AI systems and legal technology solutionsDemonstrated ability to solve business problemsExperience working within a technology change management environmentExperience in the development and/or management of system integrations and knowledge of APIs would be advantageousHigher or degree-level education would be an advantageRelevant technology or project management qualifications, or willingness to study towards oneStrong verbal and written communication skillsAbility to build effective relationships with colleagues and stakeholdersProactive, motivated and enthusiastic with a positive, customer-focused approachStrong organisational skills, professionalism, and willingness to go above and beyondAbility to prioritise workloads, manage competing demands, and perform well in a fast-paced environmentAbility to work both independently and collaboratively within a team Responsibilities: Support our Innovation and AI strategy by evaluating, implementing, and optimising legal technology and AI solutionsManage the full lifecycle of assigned systems, ensuring they are secure, effective, and aligned to business needsGather requirements, deliver technology solutions, and drive process improvements, efficiency gains, and cost savingsProvide technical support, resolve incidents, and implement long-term solutions to recurring issuesBuild strong relationships with stakeholders and suppliers, deliver excellent customer service, and act as a technology ambassadorCreate and maintain technical documentation, knowledge resources, and support materialsMentor colleagues, share best practice, and support the wider Technology teamEnsure compliance with technology governance, cyber security, privacy, and risk management requirementsEscalate risks and issues appropriately, providing recommendations and practical solutions Technologies: AISupportSecurity More:
We are Carey Olsen, a leading offshore law firm providing legal services to clients across the globe. Our Technology team plays a critical role in advancing our strategic goals by leveraging cutting-edge platforms and tools to enhance efficiency and client service. We are seeking a Senior Business Solutions Analyst focused on Innovation and AI initiatives to help develop innovative legal tech and AI systems that deliver business value, improve efficiencies, enhance the client experience, and support strategic growth. The role is based in our Southampton office, with a hybrid working pattern of 3 days in the office and 2 days from home. We offer a 35-hour working week, 25 days holiday with the option to buy or sell up to 5 additional days per financial year, private medical insurance, pension scheme, permanent health insurance, life assurance at 4x annual salary, and training and development support.
last updated 30 week of 2026