About this role
Salary: £40,000 - 40,000 per year
Requirements: Previous experience in a Data Analyst or similar role with responsibility for reporting, performance analysis and management informationStrong analytical skills with experience interpreting data and producing actionable insightsExperience in business process mapping and continuous improvementProven track record of supporting and implementing operational change through data-led insightExperience managing reporting requirements, planning workloads and coordinating with stakeholdersExperience supporting teams with system adoption, reporting tools and process improvementsStrong working knowledge of digital operational systems such as MCM, Total Mobile, ME3 and MSPAbility to produce clear, concise reports, dashboards and performance analysisExperience supporting contract mobilisation, operational reporting and system setupExcellent communication and interpersonal skills, with the ability to build relationships across internal teams and external stakeholdersExperience working with client KPI reporting and performance monitoringStrong organisational skills with the ability to manage multiple priorities in a fast-paced environmentA proactive, solutions-focused mindset with a commitment to continuous improvementIT literate with confident oral and written communication skillsEntitlement to work within the UK Responsibilities: Develop, produce and maintain accurate and meaningful management information to support operational and commercial decision makingAnalyse data to identify trends, performance issues and opportunities to improve productivity, reduce costs and add value across the contractSupport continuous improvement initiatives by using data insights to recommend process and system enhancementsPromote the effective use of systems such as MCM, Total Mobile and other supporting platforms across the branchEnsure data is captured, reported and maintained accurately in line with standard operating proceduresProduce regular and ad hoc reports to monitor client KPIs, contract performance and service delivery outcomesSupport contract set up, reporting requirements and mobilisation activity through accurate data analysis and system inputDevelop dashboards and performance reports to highlight trends, risks and improvement opportunitiesWork closely with operational teams, managers and stakeholders to understand reporting needs and provide actionable insightSupport performance reviews, audits and service improvement activity through the provision of reliable dataBuild strong working relationships with internal teams, clients and stakeholders to support effective communication and informed decision-makingAttend meetings as required to present data, provide insight and support business performance discussions Technologies: SupportMobileSecurity More:
We are Mears Group, and we have been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This is one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. We are recruiting a full-time, permanent Data Analyst in Birmingham on a contract starting 1 July 2026, with a salary of up to £40,000 for 42.5 hours per week. We offer 25 days annual leave plus bank holidays, our annual Mears Fun Day, volunteering leave, Mears Rewards staff perks, family friendly policies, and access to EAP counselling sessions. We are committed to diversity and inclusion, are a Disability Confident employer, support the Armed Forces Covenant, and recognise veterans through our Gold Award in the Defence Employer Recognition Scheme and Endorser Award for the Career Transition Partnership. We also encourage applicants to share optional background information to help us improve social mobility opportunities.
last updated 30 week of 2026