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Customer Platform Architect @ JLA Resourcing Ltd

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About this role

Salary: £85,000 - 85,000 per year

Requirements: Experience with Kubernetes or similar container orchestration platforms.Experience with Docker, Helm, or other container technologies.Strong knowledge of Linux, networking, virtualisation, and enterprise infrastructure.Experience with on-premise and hybrid cloud environments.Experience with AWS, Azure, or Google Cloud Platform.Experience troubleshooting complex production environments.Experience working directly with customers in a technical role.Experience with enterprise Kubernetes platforms such as OpenShift, Rancher, or Tanzu would be beneficial.Experience within Cyber Security, SaaS, or other fast-paced technology businesses would be beneficial.Experience working within a software vendor, consultancy, MSP, cloud-native business, or similar fast-moving technology environment would be advantageous. Responsibilities: Guide customers through the deployment of Kubernetes-based platforms.Advise on infrastructure design, sizing, and best practice.Troubleshoot complex platform and infrastructure issues.Carry out platform health checks and recommend improvements.Support technical pre-sales discussions where required.Produce clear technical documentation.Work closely with Product and Engineering teams to improve the customer experience.Work directly with customers to diagnose issues, support deployments, and resolve technical challenges.Help customers design deployment architectures and ensure their environments are secure, reliable, and performing at their best. Technologies: AWSAzureCloudDockerHelmSupportKubernetesLinuxOpenShiftSecurityArchitect More:

We are a fast-growing Cyber Security company with a cloud-native platform that helps organisations around the world strengthen their security posture and stay ahead of evolving cyber threats. We offer a fully remote role for UK-based candidates, with a salary of £80,000 to £95,000 depending on experience. There is a strong preference for current UK Security Clearance, or the ability to obtain it. This is a hands-on customer-facing architecture role with genuine technical ownership, working closely with our Customer Success, Product, and Engineering teams.

last updated 30 week of 2026

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