About this role
Salary: £45,000 - 45,000 per year
Requirements: Practical experience configuring, supporting, and improving Microsoft Dynamics 365 CRM in an organisational environmentExperience working independently in a small team or organisation, with the ability to act as the main source of technical knowledge internallyExperience creating and maintaining forms, views, fields, workflows, business rules, and process flowsGood understanding of Dataverse and Power AutomateOrganised and methodical, with a careful approach to configurationCollaborative and approachable, able to work constructively with CRM, IT, Digital, Data, and operational colleaguesComfortable communicating with remote colleagues Responsibilities: Configure, maintain, and improve Dynamics 365 CRM and related Power Platform componentsDevelop, test, and maintain CRM workflows, business process flows, and Power Automate solutionsSupport integrations between Dynamics 365 and other systemsAct as a technical point of contact for Dynamics 365 support and adviceTroubleshoot CRM issues and identify root causesManage CRM user access, permissions, and security roles in line with agreed requirements Technologies: CRMSupportMicrosoft Dynamics 365 CRMSecurityOffice 365 More:
We are a membership organisation rebuilding our CRM and are looking for a knowledgeable Dynamics 365 Specialist to provide technical expertise across configuration, automation, and support. This is a permanent role offering remote working with the option to work from our Lutterworth-based office, Monday to Friday for 36.25 hours per week, with a salary of £45,453 per annum. We offer an enhanced pension scheme, flexible working patterns, 25 days of annual leave rising to 30 with long service, 15 types of leave including five paid mental health days each year, occupational health support, a 24/7 anonymous counselling service, corporate yoga, free parking, and a health cash plan.
last updated 30 week of 2026