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Salesforce Analyst @ JAM Recruitment Ltd

Lambert's Lane, RugbyOnsiteFull-time
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About this role

Salary: £40,000 - 45,000 per year

Requirements: Minimum 5 years experience in Salesforce Administration and/or Salesforce Analyst rolesSalesforce certifications such as Salesforce Administrator, Salesforce Certified System Architect, Salesforce Certified Application Architect, or Salesforce Certified Technical Architect (CTA)Proven experience with CRM workflows, data modelling, data migration, and API integrationsStrong understanding of automation logic and Salesforce best practicesExperience translating business requirements into technical solutionsDemonstrated ability to identify and implement continuous improvement opportunitiesExcellent troubleshooting, communication, and documentation skillsStrong planning and organisational abilityExcellent deadline and pressure managementAnalytical thinking and creative problem-solvingCustomer-focused communication skillsRelationship building, mentoring, and collaborationAbility to provide technical leadership and influence Salesforce strategyDegree in Computer Science, Engineering, or a related discipline, or equivalent practical experience Responsibilities: Design, implement, and maintain Salesforce data models, security models, and platform architectureDefine requirements and integration strategies for new features and business initiativesLead Salesforce development activities using best practices across Apex, Lightning Components, and automation frameworksEstablish and manage governance, change control, and release management processesWork closely with senior stakeholders, translating technical concepts into clear business languageMaintain detailed documentation covering system design, integrations, and data flowsManage user accounts, permissions, roles, and profilesConfigure Salesforce objects, fields, page layouts, and workflows to align with business processesDevelop and enhance automation using tools such as Flow BuilderManage platform security, sharing rules, data imports, and data quality initiativesCreate insightful reports and dashboards to support business decision-makingProvide user support, troubleshooting, and training across the organisationManage and prioritise a backlog of enhancement requests and system improvementsCoordinate Salesforce releases, audits, and ongoing maintenance activitiesEnsure systems remain compliant with ISO and Quality Management System requirements Technologies: ApexAPIArchitectCRMFlowSupportSalesforceSecurityEmbedded More:

We are hiring a Salesforce Analyst & Administrator based in Lutterworth, UK, working on a hybrid pattern with a minimum of 2 days per week in the office and flexibility for remote working. You will take ownership of a critical CRM platform and help drive business-wide digital transformation. We offer the opportunity to work on a business-critical Salesforce platform, collaborate with senior stakeholders, contribute to strategic projects, and benefit from ongoing professional development and certification support in a collaborative environment where your expertise will directly influence our business success.

last updated 30 week of 2026

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