About this role
Salary: £45,500 - 58,500 per year
Requirements: We require strong experience with Windows 10 and Windows 11.We require familiarity with device build and application deployment processes.We require excellent stakeholder management and user communication skills.We require the ability to troubleshoot issues and escalate when necessary.We require strong attention to detail and organisational skills.We require experience working in a fast-paced, user-focused environment. Responsibilities: We contact users to confirm and remind them of their booking before receiving their laptop for the upgrade.We coordinate the provision of temporary laptops for users during the upgrade process.We manage the build process for laptops and ensure proper configuration.We facilitate the return of original devices from users once the upgrade is complete.We handle non-standard devices by escalating to the 3rd Line Support team for resolution.We update the playbook and processes as needed to accommodate new device configurations.We provide clear communication and updates to users throughout the process to ensure minimal disruption to their work. Technologies: SupportWindowsOffice 365DevOps More:
We are seeking a Deployment Engineer for a 3-month on-site contract in Glasgow to support our Windows 11 and O365 laptop upgrade programme. You will play a key role in coordinating device collection, upgrade, and return through our tech bar, helping ensure a smooth experience for end users and efficient device deployment. We work in a fast-paced, user-focused environment and value clear communication, strong organisation, and proactive problem-solving.
last updated 30 week of 2026