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Field Service Engineer job in Allerod, Denmark | Customer & Technical Support jobs at Thermo Fisher Scientific - Search for Job Title clear text Job Categories Recent Searches Enter Location Clear Location Search Text Location Search Field Service Engineer Location Allerod, Denmark Job Id R-01359243 Job Type Full time Category Customer & Technical Support Remote Hybrid Share this Opportunity Share via email Share via Facebook Share via LinkedIn Share via twitter Share job link To your colleagues or friends Cancel Copy Link It's more than just something that fills our days. At Thermo Fisher Scientific, our work has a purpose. Our work requires passion and creates meaningful outcomes. Our work matters. We're sharing our expertise and technological advancements with customers, helping them make the world a better place - whether they're discovering a cure for cancer, protecting the environment or making sure our food is safe. JOB DESCRIPTION Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials Job Description Working at Thermo Fisher Scientific As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every day, enabling our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources they need to achieve their individual career goals while helping to take science a step beyond by developing solutions to some of the world's toughest challenges, such as protecting the environment, ensuring our food is safe, and discovering the medicines of the future. Job Description Join our team of dedicated Field Service Engineers and contribute to delivering exceptional service for sophisticated analytical and scientific instruments. Working with customers across research, industrial, and healthcare environments, you will install, maintain, troubleshoot, and repair complex equipment while providing outstanding customer service. This position offers the opportunity to work with advanced technologies while contributing to scientific advancement and innovation. We are specifically looking for an individual to support a range of analytical instruments within the Chromatography and Mass Spectrometry Division, primarily HPLC, IC (Ion Chromatography), and GC/GC-MS, while delivering customer service that consistently exceeds expectations. The role covers the Nordic region, with a primary focus on Denmark and Southern Sweden. Job Requirements Professional background in Electronics, Chemistry, or as a Laboratory Technician. Hands-on experience with analytical instruments, preferably HPLC, IC, GC, and/or MS. Experience servicing analytical equipment or equivalent experience as an Application Specialist is an advantage. Experience working in research laboratories or similar environments is an advantage. Self-driven, with excellent interpersonal skills and the ability to work effectively across all levels, functions, and regions. Excellent written and verbal communication skills in English. Proficiency in a Scandinavian language is desirable but not required. Good understanding of Scandinavian culture is an advantage. Strong IT skills. Valid driver's license and willingness to travel up to 50-75% within the assigned territory. Strong problem-solving skills and demonstrated organizational abilities, with the capability to manage multiple priorities simultaneously. Ability to work independently while maintaining strong collaboration within the team. Commitment to following safety protocols and quality standards. Ability to respond to customer needs at short notice. Ability to effectively train and support customers in the operation of analytical equipment. We Offer A career with an international company making a global impact. A diverse and rewarding role as part of an engaged, customer-centric team. Continuous learning and professional development opportunities. Collaboration with talented colleagues across multiple business areas. The opportunity to work alongside some of the best teams in the industry, from internationally recognized scientists to cutting-edge process and production teams, as well as highly creative business and marketing professionals. A competitive benefits package, including pension and healthcare. Accessibility/Disability Access We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more Equal Opportunity Policy Statement Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by local, state, or federal laws, rules, or regulations. Learn more “I like running and working reports, investigating why orders may be stuck or not shipping and helping people with questions while providing a positive experience. My team is so much fun to work with and everyone is so kind and helpful. The communication is outstanding and the flexibility of working in the office and remote allows me to maintain a busy schedule." Andrea, Order Support Customer Care Rockford, IL “What connects me to Thermo Fisher’s Mission is my passion for science and technology and how the quality and availability of products are provided to the customers we serve to enable our customers to utilize our company’s products and services to make the world healthier, cleaner and safer. This makes me proud to be associated with an organization with such a noble cause." Julie, Customer Service Representative Suwanee, GA “What connects me to Thermo Fisher’s Mission is that every day I help ensure a healthier, cleaner and safer future by providing all the resources and support for labs, schools, and hospitals across the world. I assist in helping them obtain all they need: from chemicals and starfish samples to centrifuges to lab coats. Customer Service provides the critical daily support we all need for our scientific community to function." Matthew, Customer Service Representative Suwanee, GA showing slide 1 of 3 “I like running and working reports, investigating why orders may be stuck or not shipping and helping people with questions while providing a positive experience. My team is so much fun to work with and everyone is so kind and helpful. The communication is outstanding and the flexibility of working in the office and remote allows me to maintain a busy schedule." Andrea, Order Support Customer Care Rockford, IL Watch our Customer & Technical Support Videos: Watch the video Watch the video Watch the video showing slide 3 of 3 Discover our Customer & Technical Support Stories: Hear from our colleagues in Customer & Technical Support: Watch the video Watch the video Watch the video Watch the video Watch the video showing slide 5 of 5 1424c06558484b98ba45aa56330fc4fa chatbot ] > Artboard Created with Sketch. 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