About this role
Office Mood Manager - Puzzel This website uses cookies to ensure you get the best experience. Puzzel and our selected partners use cookies and similar technologies (together “cookies") that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes. See our Cookie Policy to read more about the cookies we set. You can withdraw and manage your consent at any time, by clicking “Manage cookies" at the bottom of each website page. Accept all cookies Decline all non-necessary cookies Cookie preferences Select which cookies you accept On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly. If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. 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Vendors Youtube, Linkedin Accept these cookies Decline all non-necessary cookies Skip to main content Career menu Share page HR & People · Copenhagen Office Mood Manager Apply for this job Office Mood Manager Copenhagen, Denmark | 50% hours (20 hours per week) It’s a great chance to gain experience in office culture, event coordination, and HR support. Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years’ experience since our foundation in Norway, we’re already #1 in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years Why we’re proud Read more about us here. What you'll do Weare looking for a Mood Manager - someone who loves creating a positive, inspiring, and welcoming office environment. Your mission is simple: make our office the place where people feel it is a home away from home. From cozy vibes to fun activities, you’ll be the heartbeat of our workplace culture. Key Responsibilities: 1. Operational tasks Handle onboarding/offboarding administration (checklists from managers, communication with IT department etc.) Act as focal point for all local vendors Receive, send for approval and upload all incoming local invoices Occupational health coordination Perform regular supervision of the premises Have an overview of and order office supplies Order services by vendors/landlord etc. Administrate access cards Handle inbound and outbound emails Assist HR team in their day-to-day activities Carry out other tasks assigned by the line manager 2. Culture & Engagement tasks Organize social activities (breakfasts, after-work events, seasonal celebrations) Create a welcoming and inspiring office atmosphere (plants, décor, music, lighting) Gather feedback from employees and continuously improve the office vibe Implement small initiatives that make the office inviting and enjoyable The must haves Strong sense of initiative and ability to work independently Service-minded and social - you genuinely enjoy making people feel welcome Organized and detail-oriented, able to juggle multiple tasks Excellent communication skills in English (Danish is a plus) Basic knowledge of MS Office (Excel skills are a bonus) The nice to haves Experience in event planning or office management Creative flair for design and atmosphere Interest in wellbeing and team-building activities. The location Copenhagen office, with 3 days per week onsite. We are flexible with how you manage your hours, so you can do 3 days of 6 hours 40 minutes/day | 4 days of 5 hours | 5 days of 4 hours - whatever fits you best! Personal traits we value Proactive & self-driven - you don’t wait for instructions, you make things happen Creative & resourceful - you find smart ways to create a great atmosphere Empathetic & approachable - people feel comfortable coming to you Positive energy - you lift the mood and inspire others Reporting line Reports to Nordics HR Manager (with close collaboration with local leadership) What’s In it for You? Valuable hands-on experience in office management and workplace culture Opportunity to develop organizational and communication skills in a professional setting Learn how to coordinate events and create an engaging office environment Be part of a supportive team and contribute to a positive work atmosphere Flexible working hours adapted to your training plan A chance to build confidence and prepare for future employment What to expect from the interview process Screening call with Talent Acquisition 1st interview with HR Manager Nordic (Hiring Manager) 2nd interview (if needed) to clarify any remaining questions before confirming the start date Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Whilst we are proud to already have a diverse workforce from across the globe, we are aware that things could always be improved - for example, we currently have a ratio of female 26:74 male employees, which whilst not uncommon for the tech industry (average in SaaS is 26% female), it’s far from ideal. So, what are we doing to improve this? Our Global Leadership Team (C-suite) has shifted from 100% male to 50 male: 50 female in the past 18 months. We have increased our % of female hires from 23.6% in 2021 to 38.5% in 2023. We are partnering with the likes of Flexa, who have significantly higher-than-average talent pools of candidates from diverse backgrounds. We are working with State Employment initiatives in Norway and Sweden to bring candidates through internship/apprenticeship routes and are investigating similar initiatives in the UK and Bulgaria. By raising awareness and transparency, we are hoping to further attract a diverse workforce. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know. One Last Thing Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in. Department Locations Yearly salary DKK170,000 Employment type Part-time Colleagues Elin Filipp Chief People Officer Maria Silverberg HR Manager Nordic Emma Hibbs Mood Manager Ellinor Gullers Kraft HR Coordinator Nordics Simona Stoyneva Office & HR Administrator Copenhagen Puzzeler perks Great compensation package: Holiday days • Pension Insurance • Benefits package Work - Life Balance: Flexi time • Remote working options • Nice city offices Company social activities: Training and events attendance • Company-wide kick off events • Team meet-ups Workplace & culture We are proud with our strong company culture and friendly atmosphere, pleasant working environment and colleagues with extensive experience and technical expertise. We have an environment that is characterized by freedom and confidence to the individual employee, professional challenges and great professional and personal development opportunity. Great people, of course! We Puzzelers are a diverse and inspired bunch who work hard and are passionate about what we do. To work at Puzzel is an opportunity to influence and shape your own position in a company with big plans ahead. Read what it's like to work at Puzzel About Puzzel Puzzel is the leading European Contact Centre as a Service (CCaaS) provider. We are headquartered in Oslo, Norway and have operations across Sweden, Denmark, Finland, United Kingdom, Bulgaria and the Netherlands. Founded in 1998 Co-workers c. 290 Turnover €50 million+ Apply for this job HR & People · Copenhagen Office Mood Manager Loading application form Career site Locations Departments Already working at Puzzel? Let’s recruit together and find your next colleague. Log in