About this role
Job summary
The Rehabilitation Co-ordinator acts as the Single Point of Contact(SPOC) for referrals into the Cheshire and Merseyside RehabilitationNetwork, providing expert clinical advice and coordination for patientswith complex rehabilitation needs. Key responsibilities includereviewing and triaging referrals, undertaking comprehensiveassessments, advising on the most appropriate rehabilitation pathway,and coordinating access to specialist rehabilitation services across theNetwork. The post holder works closely with acute hospital teams,rehabilitation units, community services, patients, families, and carersto facilitate timely transfers and ensure seamless transitionsthroughout the rehabilitation journey. The role involves supportingcomplex discharge planning, monitoring patient progress throughrehabilitation pathways, maintaining referral and activity databases,and ensuring key performance indicators relating to access, waitingtimes, and patient flow are achieved. The post holder also providesspecialist rehabilitation advice to healthcare professionals, contributesto service development and quality improvement initiatives, andsupports the Network's aim of delivering equitable access to highquality rehabilitation services across Cheshire and Merseyside.
Main duties of the job
The Rehabilitation Co-ordinator will act as the Single Point of Contact (for referrals , supporting patients with complex rehabilitation needs toaccess the most appropriate service.Key responsibilities include reviewing and triaging referrals, undertaking assessments, providing specialist rehabilitation advice, and coordinatingaccess to rehabilitation services across the Network.Working closely with acute hospitals, rehabilitation units, community services, social care teams, patients and carers, the post holder will facilitatetimely transfers, support discharge planning, and reduce delays in rehabilitation pathways. They will monitor patients awaiting transfer, identifybarriers to progression, and escalate concerns as required.The role includes participation in multidisciplinary meetings, complex case discussions, stakeholder engagement, and providing advice onrehabilitation pathways.The successful candidate will contribute to service development, quality improvement, audit activity, and delivery of regional rehabilitationpriorities. They will maintain accurate records, monitor patient pathways, support performance reporting, and contribute to objectives relating topatient flow, waiting times, access, and outcomes.Working autonomously, the post holder will use advanced clinical reasoning and professional judgement to support equitable access torehabilitation services and improve patient outcomes. Regular travel across Cheshire and Merseyside will be required.
About us
The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.
With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.
Job description Job responsibilities
The Rehabilitation Co-ordinator will be a key member of the Cheshire and Merseyside Rehabilitation Network Co-ordination Service, acting as theSingle Point of Contact (SPOC) for referrals into the Network and supporting the delivery of high-quality, patient-centred rehabilitation pathwaysacross Cheshire and Merseyside.The post holder will provide expert clinical leadership and coordination for patients with complex rehabilitation needs, ensuring timely access tothe most appropriate rehabilitation service and facilitating smooth transitions between acute, rehabilitation, community, and social care settings.Clinical Responsibilities Receive, review, triage, and manage referrals received by the Cheshire and Merseyside Rehabilitation Network. Undertake comprehensive assessments of patients with complex rehabilitation needs using referral documentation, clinical records, virtualassessments, and discussions with multidisciplinary teams. Utilise advanced clinical reasoning and specialist rehabilitation knowledge to determine the most appropriate rehabilitation pathway. Provide specialist advice and guidance to referring teams regarding rehabilitation needs, rehabilitation potential, service eligibility, andavailable rehabilitation pathways. Support patients and families throughout the rehabilitation journey, ensuring they are informed and involved in decision-making whereverappropriate. Monitor patients awaiting transfer to rehabilitation services and identify actions required to facilitate progression through the pathway. Escalate clinical concerns or barriers to rehabilitation in a timely manner to appropriate clinicians and managers. Care Co-ordination and Patient Flow Coordinate access to specialist rehabilitation services across the Cheshire and Merseyside Rehabilitation Network. Facilitate timely transfers between acute hospitals, specialist rehabilitation units, community rehabilitation services, and dischargedestinations. Work collaboratively with multidisciplinary teams to support safe, effective, and timely discharge planning. Identify and address delays affecting patient flow and access to rehabilitation services. Contribute to reducing unnecessary hospital length of stay and improving utilisation of rehabilitation resources across the system. Support delivery of the Network's objectives in relation to equitable access, patient flow, and rehabilitation outcomes.Communication and Partnership Working Act as the primary point of contact for referrers, patients, families, carers, and rehabilitation providers. Establish and maintain effective working relationships with stakeholders across acute hospitals, rehabilitation units, community services,Integrated Care Boards, local authorities, and third-sector organisations. Participate in multidisciplinary meetings, case conferences, discharge planning meetings, and service development forums. Provide professional advice, support, and education regarding rehabilitation pathways and Network processes. Manage sensitive and complex conversations with patients, families, and professionals regarding rehabilitation options, expectations, andservice provision.Service Development and Quality Improvement Contribute to the ongoing development and improvement of rehabilitation pathways across Cheshire and Merseyside. Participate in audits, service evaluations, quality improvement projects, and implementation of national and regional rehabilitation initiatives. Support the delivery of recommendations arising from NHS England rehabilitation reviews and Integrated Care Board priorities. Identify opportunities to improve patient experience, service efficiency, and rehabilitation outcomes.Information Management and Performance Monitoring Maintain accurate and contemporaneous records relating to referrals, assessments, patient activity, and pathway progression. Ensure data quality and compliance with information governance requirements. Monitor and report on key performance indicators including referral activity, waiting times, lengths of stay, transfer delays, and rehabilitationoutcomes. Produce reports and information to support operational management, service planning, capacity management, and performance reporting.Leadership and Professional Responsibilities Work autonomously within professional scope of practice, exercising advanced clinical judgement and decision-making. Provide professional leadership within the Rehabilitation Co-ordination Service and promote best practice in rehabilitation pathwaymanagement. Maintain professional registration and comply with relevant professional standards, Trust policies, and governance requirements. Participate in supervision, appraisal, mandatory training, and continuing professional development activities. Contribute to the education and development of colleagues and wider healthcare teams where appropriate.Key OutcomesThe post holder will contribute to: Improving patient flow across acute, rehabilitation, and community services. Reducing delays in access to rehabilitation and discharge from hospital. Ensuring patients receive the right rehabilitation intervention at the right time and in the right setting. Supporting delivery of regional rehabilitation transformation programmes. Improving patient experience and rehabilitation outcomes. Optimising use of specialist rehabilitation resources across Cheshire and Merseyside. Supporting achievement of local, regional, and national performance objectives relating to rehabilitation, discharge, and system flow
Person Specification
Qualifications Essential
Nursing or AHP degree or equivalent relevant professional qualification NMC or HCPC Registration
Experience Essential
Demonstrable post graduate experience in a rehabilitation setting Previous experience as an nurse or allied health professional with extensive experience of treating patients with neurological and/or multiple conditions Clinically relevant experience in neurology or trauma specialities within a relevant rehabilitation setting Ability to demonstrate effective team working within a multi-agency/network framework
Desirable
Managing and interpreting data Participation in change management
Knowledge Essential
Understanding of national and local policies and guidance Demonstrates an understanding of the rehabilitation ethos and has a high level of ability that will inform and enhance optimum recovery and quality of life Understanding of the Mental Health Act 1983 and Mental Capacity Act
Desirable
Understanding of clinical audit and research practices relevant to rehabilitation. Demonstrable knowledge and experience of a range of rehabilitation functional outcomes measures and implications for long term recovery of life skills
Skills Essential
Excellent written and oral communication and presentational skills
Desirable
Ability to use the Microsoft office software package
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name The Walton Centre NHS Foundation Trust
Address The walton center NHS foundation Trust
lower Lane
fazakereley, Liverpool
L9 7LJ
United Kingdom
Employer's website https://www.thewaltoncentre.nhs.uk/ (Opens in a new tab)