About this role
Job summary
We are recruiting for a Pharmacy Support Worker who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Applicants must be keen to learn, hardworking and able to work under pressure.
A flexible approach to the above duties is required, together with good communication and interpersonal skills, initiative and the ability to work as part of a team.
You will have to undertake NVQ Level 2 in Pharmacy Services.
At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Duties include dispensing and labelling prescriptions for patients, working in the dispensary serving patients and staff on pharmacy reception and general dispensary administration.
The successful candidate will book in prescriptions and monitor the flow of work.
You will need to monitor room temperature in the dispensary, CD room and trial room.
The post holder will be responsible for checking dispensed items in the delivery boxes.
You will be required to sort returned drugs, separating items to be credited and those to be discarded, according to procedure.
You will also be trained to label and dispense medicinal products in accordance with procedure.
About us
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
o The Lister Hospital, Stevenage
o New Queen Elizabeth II (New QEII), Welwyn Garden City
o Hertford County, Hertford
o Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Qualifications/Training Essential
Grade C (GCSE) in English, Maths and Science Able to undertake NVQ Level 2 and complete in 2 years
Desirable
NVQ level 2
Previous Experience Essential
Attention to detail Ability to work as a team Good Customer Service Experience
Desirable
Previous Reception experience Experience of training others
Skills Essential
Reliable accurate team worker Able to undertake simple word processing Achieves objectives in timescale set Able to organise self Customer Service Skills Good verbal communication skills
Desirable
Able to work with minimal supervision Able to maintain electronic database & create spread sheets Able to use initiative Able to plan out workload
Knowledge Essential
Numerate and literate Able to perform simple calculations Able to input data accurately Able to use email system
Other Requirements Essential
Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East and North Hertfordshire Teaching NHS Trust
Address Lister Hospital
Coreys Mill Lane
Stevenage
SG1 4AB
United Kingdom
Employer's website https://www.enherts-tr.nhs.uk/ (Opens in a new tab)