About this role
Job summary
An exciting opportunity has arisen for a Band 3 Medical Secretary to join our welcoming and supportive Cardiology team at Queen's Hospital, Burton-on-Trent.
Medical Secretaries play a vital role in delivering an efficient and patient-focused service, supporting clinicians and helping to ensure patients receive the highest standard of care. We are seeking an enthusiastic, motivated and organised individual with excellent communication and interpersonal skills. You will be able to manage a varied workload, prioritise competing demands and work effectively both independently and as part of a busy team.
This is an excellent opportunity for someone who takes pride in delivering a high-quality administrative service and is committed to providing a positive experience for patients, colleagues and stakeholders alike.
Main duties of the job
The main duties of this role are:
To act as the central point of contact for the administrative service.Provide effective communication. To ensure all enquiries are effectively managed and successfully resolved within a prompt timeframe. Undertake general administrative duties. Prioritise own work schedule. Awareness and understanding of sensitive information. Ability to use a range of IT applications. Closing date of applications: 6 August 2026
Interview date: 20 August 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts:
We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job description Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person Specification
Qualifications Essential
A good standard of English to GCSE (9-4 or A-C) or equivalent NVQ III in Business and Administration or equivalent knowledge and skills.
Experience & Knowledge Essential
Experience of working in an administrative / support secretary role Knowledge of a range of administrative or secretarial procedures
Skills and Ability Essential
Advanced level of IT to include Microsoft Word and Excel Evidence of working to deadlines Evidence of prioritising workload
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust
Address Queens Hospital Burton
Belvedere Road
Burton-on-Trent
DE13 0RB
United Kingdom
Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)