About this role
Location: Head Office at Derrimut with laboratories across Melbourne Metro area. Are you a seasoned technical leader with a passion for quality, innovation, and sustainability? Do you thrive in a fast-paced environment where safety, customer service, product advocacy and excellence are paramount? If so, we want to hear from you! We are currently seeking a Technical Manager to oversee the technical operations of our recycling division and drive recycled product acceptance across our Melbourne and Brisbane markets. This is a pivotal role responsible for ensuring high-quality technical services, driving product innovation and acceptance, and supporting our commitment to zero harm. Key Responsibilities:
• Lead all technical aspects of recycling operations to ensure the quality and consistency of aggregate products.
• Provide expert technical support to both internal and external customers—resolving issues, developing practical solutions, and enhancing product performance.
• Manage laboratory operations, ensuring customer-focused service, effective cost control, and compliance with NATA and Australian Standards.
• Drive continuous improvement in product quality, sampling, testing, and inspection processes.
• Champion innovation by researching and developing new recycled products and cost-effective raw material substitutes.
• Leading product advocacy with relevant local/state and federal government agencies, engaging with relevant consultancies with aim to influence specifications and drive further uptake of recycled products in the market.
• Promote and enforce a strong health, safety, and environmental culture aligned with company policies and legislative requirements.
• Oversee risk management, reporting, and ensure adherence to WH&S and environmental standards.
What You Bring to the Role: Experience & Qualifications:
• Minimum 5 years’ experience in a technical support role within aggregate laboratory operations.
• Minimum 5 years of proven management experience.
• Degree in Civil or Materials Engineering (or equivalent).
Knowledge & Skills:
• Strong understanding of laboratory operations, compliance testing, and recycled product specifications (AFG preferred).
• Excellent communication, leadership, and interpersonal skills.
• Strong presentation and advocacy skills.
• High-level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical and lateral thinking skills, with a problem-solving mindset.
• Demonstrated ability to lead, coach, and manage teams effectively.
Behaviours:
• Customer-centric, self-motivated, and ethical.
• High safety and environmental awareness.
• Results-driven with strong ownership of responsibilities.
Why Join Us?
• Competitive package on offer, including a fully maintained company vehicle.
• Be part of an organisation that values innovation, sustainability, and continuous improvement.
• Lead a team that’s shaping the future of recycled materials in Australia.
• Work in a supportive, safety-first culture that genuinely values your expertise and contribution.
Alex Fraser is committed to fostering a diverse and inclusive workplace and encourage applications from all backgrounds and experiences.