About this role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description: The Air Cargo Systems Support Specialist is responsible for the development, monitoring, and maintenance of various departmental applications, databases, queries, reports, and presentations. He/She displays excellent oral and written communication skills, programming skills (e.g., Structured Query Language (SQL), .NET, JavaScript, etc.), and the Microsoft (MS) Office suite of products.
This position maintains a high level of responsibility as the results of his/her actions and decisions have an impact on the services and finances of the organization. He/She designs, creates and produces Air Cargo reports, gathers air cargo and network information, and professionally supports Air Cargo Sales Region Account Managers, Account Executives, Sales Support, Global Capacity Management Center (GCMC), and Air Cargo customers. Interacts with Region Account Managers, Account Executives, Global Capacity Management Center (GCMC) and other UPS support functions on a daily basis via phone, direct message and email communication.
Strong organizational skills, ability to work on various projects, and must be a team player. Professional presence and conduct are essential.
Required Skills:
• Structured Query Language (SQL)
• MS .NET
• JavaScript
• Microsoft Office products (Power BI, Excel, Access, and Word)
• Attention to detail
• Self-Starter
Preferred Skills:
• Bachelor's degree in computer science or related field, or the equivalent in work experience
• UPS Air Network knowledge
• Air Cargo web applications
• Basic knowledge of Smart Kargo and/or E2K
Other Criteria: Job Grade: 10F Must be currently located in the same geographic location as the job - Required Shift: Monday - Friday 8 am - 5 pm Last day to apply is 7/30/2026 End of day
Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.