About this role
Job Description:
As Hallmark continues to grow, we strive to find talented, innovative and creative professionals to join our team. We offer very competitive compensation and benefit packages combined with a team atmosphere that encourages independent initiative and professional growth.
Position Summary:
Reviews all policy information and applies critical thinking skills to determine if risk meets the Company’s underwriting guidelines and to ensure the policy is rated correctly. Job Duties
• Reviews new business policies, endorsements, and renewal policies for accuracy, correct rating, and compliance with program underwriting guidelines. • Processes cancellations and non-renewals of unacceptable risks within state statutory requirements and program underwriting guidelines. • Reviews discount proofs to validate discount qualification. • Processes correspondence from agents, policy holders, and loss payees/additional interests. • Reviews, investigates and processes claim alerts. • Processes policy reinstatements. • Reviews underwriting reports including but not limited to MVR, Loss History, and TransUnion insurance score reports ordered at point-of-sale. • May order and process underwriting reports such as MVR, Loss History, TransUnion Insurance score and Vehicle History reports. • Identifies and investigates red flags encountered during processing work or phone calls. • Documents policy files in a factual and professional manner that reflects solid thought process, decision making, and application of underwriting guidelines. • Provides feedback to Personal Lines Underwriting Manager on agency issues. • Handles inbound calls assisting agents and policy holders with policy questions or concerns as assigned. • Performs duties and responsibilities within the department quality and productivity standards, state regulatory requirements, and product underwriting guidelines. Independence
• Decisions of low complexity should be made within company guidelines. Supervision
• No direct reports Education, Experience, Knowledge and Skills:
• High school diploma or equivalent with some college, or 1-3 years of related experience; insurance experience is required. • Knowledge of personal lines insurance underwriting principles REQUIRED. • Must be customer service oriented. • Excellent written and verbal communication skills. • Detail oriented, highly organized, efficient, and able to multi-task. • Strong analytical and critical thinking skills. • Must be able to type at least 25 wpm. • Ability to sit for prolonged periods of time. • Basic Microsoft Office skills.
Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.