About this role
Job Description Summary The GSI Finance - Billing Process Owner is a strategic advisor and change agent responsible for driving comprehensive automation and transformation of Billing system and process. This role requires a deep understanding of finance function, processes, and technologies to deliver measurable improvements in efficiency, effectiveness, and delivery. The successful candidate will possess a blend of contemporary digital and IT skills, solutions mindset, strategic thinking, operational expertise, and change management skills to lead complex process initiatives, and also lead a keen and capable team.
Job Description Key Responsibilities
• Strategy Development and Execution Global Billing process for GSI Business: • Develop and execute a holistic Billing strategy aligned with business objectives. • Assess current finance operations, identify pain points, and define target operating models. • Develop business cases and ROI analysis for automation initiatives. • Billing Function Optimization, document ‘As-Is’ and ‘To-Be’ billing process maps • Define automation capabilities, focus on process simplification and data accuracy in billing • Redesign, automate and optimize invoicing processes to enhance efficiency and effectiveness. • Implement industry best practices and leverage automation technologies (RPA, AI) to streamline operations. • Implement Transactional Service Team / Centres of Excellence to drive operational excellence.
Technology Implementation and Adoption:
• Lead the integration of finance systems (ERP, BI, etc.) with automation tools • Drive adoption of emerging technologies (cloud, AI, machine learning) to enhance Billing process capabilities. • Ensure data quality, integrity, and security throughout the invoicing process • Develop self-service reporting capabilities to empower business users.
Change Management
• Develop and execute comprehensive change management plans to ensure successful adoption of transformation initiatives. • Build stakeholder buy-in and manage resistance to change. • Provide training and support to finance teams throughout the transformation journey.
Team Leadership and Development:
• Lead and mentor a high-performing finance transformation team. • Develop talent and succession plans to build a strong finance organization. • Foster a culture of innovation and continuous improvement.
Qualification / Desired Characteristics
• Bachelor’s degree in finance, Accounting, or related field MBA or advanced degree preferred. • Minimum of 7 years of experience in finance, with a strong focus on transformation and consulting. • Proven track record of leading complex finance transformation projects. • Deep understanding of finance functions, processes, and technologies. • Understanding of SAP -PS/SD modules is preferable • Training and working experience of implementing contemporary technology / advancements to finance processes • Working experience in a GCC organisation / similar IT set-up is preferred • Strong analytical and problem-solving skills with a data-driven mindset. • Excellent project management and organizational abilities. • Strong leadership and communication skills. • Ability to build relationships with stakeholders at all levels.
Additional Information Relocation Assistance Provided: Yes