About this role
Job Description Summary The Senior Global Supplier Quality Leader is a high-impact, strategic role responsible for overseeing the end-to-end quality ecosystem within the global supply chain. This position drives the deployment of robust supplier quality processes, prevents non-conformities, and ensures that quality standards are upheld from the Inquiry-to-Order (ITO) phase through Erection & Commissioning. This leader serves as a global ambassador for quality, aligning local Quality Management Systems (QMS) with corporate standards and fostering a culture of continuous improvement and customer satisfaction across a complex matrix environment.
Job Description Roles and Responsibilities
Global Leadership & Supplier Management
• Provide leadership for incoming goods inspection and management, ensuring global suppliers adhere to rigorous quality benchmarks. • Drive product qualification at supplier premises using standardized global tools and methodologies. • Identify and analyse supplier performance trends, leading improvement initiatives in coordination with Sourcing and Engineering teams to remediate “bad actors.”, prioritise reduction of COPQ. • Collaborate with engineering teams to ensure the manufacturability of designs at supplier sites.
Quality Assurance & Risk Mitigation
• Lead risk analysis (ITO/OTR) by leveraging lessons learned from past projects to prevent recurring failures. • Support DFMEA (Design Failure Mode and Effects Analysis) and PFMEA (Process Failure Mode and Effects Analysis) processes to drive proactive quality prevention. • Champion 8D problem-solving methodologies and coach cross-functional teams in root cause analysis. • Training and Coaching the PT supplier quality function to meet the current and future needs of the Customer and PT Business. • Oversee customer audit processes, from preparation and support to action plan execution and follow-up
Quality Management System (QMS) & Compliance
• Align local QMS frameworks with global Grid Solutions and PTR standards. • Develop, execute, and oversee the global internal audit program, ensuring findings are addressed with timely corrective actions. • Establish and mentor a global network of qualified Internal Auditors. • Lead quality training initiatives and ensure the integration of cyber-security management systems where applicable.
Operational Excellence
• Oversee governance of Non-Conformance Reports (NCR). • Ensure measurement devices are calibrated and approved for use, maintaining the integrity of all quality records. • Review and consolidate End-of-Manufacturing reports and support gate review processes (Design and Manufacturing).
Required Qualifications
• Education: Bachelor’s degree in Electrical or Mechanical Engineering (or equivalent experience). • Experience: Proven experience in quality leadership, ideally within a global matrix environment. • Certifications: QMS Lead Auditor qualification, (IRCA recognised) (ISO 9001 expertise required). • Technical Skills: Deep expertise in prevention tools (FMEA, R&R, Cpk, 8D) and quality control techniques. • Communication: Fluent in English with the ability to influence stakeholders at all levels. Additional language skills would be beneficial.
Desired Characteristics
• Global Mindset: Experience driving change and simplification across multi-regional teams. • Leadership: Strong influencing skills, team-player mentality, and a passion for customer satisfaction. • Process Excellence: Highly process-oriented with a drive for continuous improvement. • Specialized Knowledge: Familiarity with ISO/IEC 27001 (Information Security Management) is a plus, APQP4Wind Specialist. • Experience working in a matrix environment, remove silo mentality and drive cross functional communication/collaboration.
Additional Information Relocation Assistance Provided: No