About this role
The Regional Restaurant Technology Partner plays a critical role in enabling franchisees to deliver operational excellence and scale with agility. This role ensures restaurant technology solutions align to brand standards, support future AI-readiness, and enable seamless, omnichannel guest experiences. In addition to supporting market deployments, the Partner will serve as a global domain lead, helping shape innovation, vendor strategy, and best practice adoption across Pizza Hut’s restaurant tech ecosystem. This role will support our Europe and Latin America & Caribbean regions.
Market Enablement & Technology Strategy:
• Partner with franchisees to identify, evaluate, and implement restaurant technology solutions aligned to Pizza Hut’s growth ambitions and operational standards. • Ensure local deployments meet global integration, data, and security standards. • Support markets in building AI-ready foundations to enable personalized, cross-channel guest and team member experiences. • Keep an updated record of existing market technology, technology contract expiry dates & identify gaps in current tech stack. Recommend appropriate approved vendors for the market to fill gaps or renewals.
Global Domain Ownership:
• Act as global lead for one or more of the following restaurant tech domains: • Training & People Technology • POS • Kitchen & Fleet Management • Labor & Inventory
• Own vendor sourcing, onboarding, performance management, and escalation. • Source “Good, Better, Best” vendor options, especially in markets where Byte-based systems are not viable. • Build and maintain solution playbooks and go-to-market frameworks in your area of expertise. • Serve as a strategic advisor to other regional tech partners on best-fit tools and implementation approaches. Cross-Functional & Global Collaboration:
• Collaborate with Regional Chief Digital & Technology Officers (CDTOs) and Global Ops Innovation, Digital Innovation, Labor, and Data teams. • Ensure restaurant technology enables strategic priorities including operational efficiency, improved team member experience, and scalable data capture. • Champion integration across restaurant systems to fuel data flow into analytics, AI, and insight engines. Standards, Adoption & Continuous Improvement:
• Define, promote, and update “Good, Better, Best” expectations for each domain. • Ensure strong adoption and ROI of brand-approved systems. • Identify and share global best practices to accelerate maturity and consistency. • Monitor post-deployment success and advocate for upgrades or new solutions where needed. Required Technical Skills:
• Hands on experience with networking/IT related issues • Must have worked on Integration related project • Must have experience in NCR, Oracle, other POS systems
Qualifications & Skills:
• Bachelor’s degree in IT, Business, or related field (MBA preferred). • 7+ years in restaurant, retail, or hospitality technology strategy or implementation • Fluent Spanish speaker highly preferred • Expertise in restaurant systems, including POS, labor scheduling, inventory, and/or training platforms. • Strong vendor management, cross-functional collaboration, and communication skills. • Comfortable navigating matrixed, global organizations and influencing across levels. Role is remote in the United States or onsite in Plano, TX Salary Range: $110,500 to $129,900 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.