About this role
Job summary
Are you highly organised, proactive, and passionate about supporting frontline healthcare services? Join our award-winning Trust as aLinen Coordinator, where you'll play a vital role in ensuring the smooth delivery and collection of linen across our hospitals.
In this key operational role, you'll manage linen stock levels, coordinate deliveries, and act as the main point of contact between linen suppliers, porters, and clinical teams. You'll help maintain high standards of hygiene and service continuity, supporting patient care through efficient linen management.
This is a fantastic opportunity to work in a dynamic environment where your attention to detail, communication skills, and ability to work independently will be highly valued. You'll also benefit from access to NHS pension, generous annual leave, and development opportunities within a forward-thinking, inclusive Trust.
Main duties of the job
Linen Stock Management
Monitor and maintain linen stock levels across hospital departments. Conduct regular stock counts and place daily/ad-hoc orders with suppliers. Ensure timely delivery and collection of linen.
Linen Distribution
Deliver clean linen and collect soiled linen according to schedule. Respond to urgent linen requests to support clinical operations.
Operational Coordination
Liaise with linen suppliers and internal teams to resolve delivery issues. Maintain accurate records of stock, deliveries, and collections.
Quality and Compliance
Inspect linen for cleanliness and quality. Handle soiled/infected linen in line with infection control protocols. Adhere to health and safety standards.
Reporting and Documentation
Maintain logs and reports on linen usage and supplier performance. Support audits and service improvement initiatives.
Customer Service
Act as the first point of contact for linen-related queries. Communicate delays or issues professionally and promptly.
Physical Requirements
Move and handle linen cages regularly. Work in a physically demanding environment with frequent walking and lifting.
Training Support
Assist in training portering staff on safe handling and infection control procedures.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Experience Essential
Previous experience in a distribution role Previous experience in a customer focused environment Previous experience in working as part of a team with a shared purpose
Desirable
Previous experience at a supervisory level, supervising and advising junior staff Previous NHS experience
Skills Essential
Demonstrate initiative and analytical skills when dealing with enquiries/complaints from Linen users or suppliers Excellent communication skills (verbal, written, in person) with colleagues and internal and external customers Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
Desirable
Ability to demonstrate empathy, sensitivity and tact with clinical staff when they are dealing with problems regarding Linen which may be distressing or emotional
Qualifications Essential
GCSE (or equivalent) in English and Maths Educated to NVQ3 Level in Business Administration or Similar/Equivalent Computer literate in the use of MS software packages
Desirable
Theoretical Knowledge and be up to date with current legislation in the provision of linen for NHS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Bristol NHS Foundation Trust
Address Bristol Royal Infirmary
Upper Maudlin Street
Bristol
BS2 8HW
United Kingdom
Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)