About this role
Job summary
Come and join our bust team of Support Medical Secretaries based in either Southport or Ormskirk Hospitals sites. We are looking for experienced support secretaries with a background in healthcare to join our existing team. We offer on the job training and support from our teams alongside a Trust which can offer ongoing learning and apprenticeships, so that all our staff have the opportunity to fulfil their true potential.
We have a number of full and part-time vacancies and working days & hours can be discussed at the point of interview.
We are happy to have a chat or arrange for an informal chat. Come and see what we can offer you.
Previous applicants need not apply.
Main duties of the job
Applicants must have a sound knowledge of medical terminology and ideally qualified to at least RSA level 3 / OCR typing and word processing or equivalent. AMSPAR certification is desirable. You must be proficient in the use of audio typing and Microsoft Office packages. Training on in-house systems will be provided.
You will need to be able to work to tight deadlines and withstand the pressure of working for a busy team. It is essential you are able to work on your own initiative.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description Job responsibilities
Key duties:
Working as part of a support medical secretary team to support the clinical workforce
Typing of clinical correspondence using digital/audio systems
Work across both medical and surgical specialities to ensure typing targets are met
Provide support to the medical secretaries as required. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the workload
Person Specification
Qualifications Essential
NVQ III or equivalent experience RSA II / III Typing or Word Processing Knowledge of medical terminology Audio typing
Desirable
AMSPAR Diploma European Computer Driving Licence (ECDL)
Experience Essential
Previous secretarial experience with knowledge of secretarial/administrative procedures and systems Previous Medical Secretary experience Knowledge of Data Protection
Desirable
Previous NHS experience Knowledge of Microsoft Office Software Package
Skills Essential
Able to communicate effectively with a wide range of people, both internal and external Ability to work as a member of a team Excellent interpersonal skills Flexible working approach Ability to plan and organise own workload to meet targets Customer Service skills
Other Essential
Committed to self-development to meet the requirements of the role Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern Ability to deal with distressed patients or relatives when answering telephone Ability to cope with frequent indirect exposure to distressing or emotional situations in content of clinical correspondence Continuous use of computer / keyboard Use of trolleys to transport case notes Continuous use of VDU Working in an office environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Address Ormskirk District General Hospital
Wigan Road
Ormskirk
L39 2AZ
United Kingdom
Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)