About this role
Job summary
Are you looking for a change in employment? Would you like to do a job that makes a difference? If so, our Support Administrator role could be for you.
This is a permanent role for 18 hours per week over 3 days.
The Support Administrator will work with the Senior Operations Manager and Practice Nurse Team Lead, to support the smooth running of the practice with regards to purchasing medical supplies and general support duties. This role is fundamental in ensuring that each surgery can operate efficiently and effectively.
The successful candidate will be IT literate, a good communicator, be accurate in their work with strong attention to detail and accuracy. They will be able to handle confidential information and be able to work with complete integrity. They must be motivated and have a willingness to learn as part of a hardworking team, but also be comfortable working independently without constant supervision.
Benefits include:
5 weeks annual leavePractice wide training events at least 4 times per yearPractice wide social events twice a year and various other health wellbeing events including sports and activitiesNHS pension, Cycle to work scheme, Private health care plan, NHS employee discount and free onsite parking
Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.
Main duties of the job
Pathology ordering- Liaising with the Practice Nurses and ordering all Pathology items that are needed for each site. Pathology items are ordered from the Pathology Department at RBBH on a regular basis. Single Use Instruments and Dressing ordering from external supplies- creating the order forms, ensuring Finance has all purchase order codes, chasing up non-delivered items and answering queries from Finance re stock ordered/received if necessary. Comparing prices from external companies and being able to negotiate. Drug & Vaccine Ordering-liaising with clinicians and learning what drugs are currently ordered, ordering the drugs, improving the recording of drug ordering and passing on the relevant paperwork to all parties involved. This includes ordering the flu vaccination on an annual basis.
Please be aware that this job does require you to travel between our sites. You must hold a full UK driving licence and have access to a car.
Please see job description for further information
About us
Brookside Group Practice is an innovative, unique, large 4 site practice working as Earley + Primary Care Network, managing approximately 31,000 patients. Our team of around 130 people includes many allied health professionals, including doctors, a thriving health and wellbeing team dealing with most mental health aspects, physician assistants and MIND services, MSK practitioners, pharmacists, paramedics, nurses, healthcare assistants, support, and administration staff.
Due to our size, we value communication and teamwork. We operate strongly relational team structure and endeavour to listen well, encourage ownership and involvement, and enable staff to grow in their individual development. We, therefore, invest a lot of time in team meetings and communication across the organisation.
Job description Job responsibilities
Keeping accurate figures of what is ordered and distributing stock to the sites as required. Six monthly stock checks will be carried out by the Support Administrator with the assistance of the HCA team. Working with other NHS bodies (such as the Medicines Management Team) with regards to what clinical items can be used in primary care. Ordering one off equipment as directed by the medical team. Ordering of cleaning supplies. Ordering diabetic supplies.General office duties (phone cover, queries)Surveys organising & collating (Drs, PNs, other clinical)
Please refer to Job Description attached for further details
Person Specification
Skills Essential
Excellent communication skills Knowledge and experience of working with Microsoft Office packages and other basic IT skills High level of attention to detail & accuracy Ability to prioritise, be flexible and work to deadlines Ability to multi-task and be calm under pressure Able to work in a team and independently Able to follow protocols and procedures Understand the importance of strict confidentiality The ability to adapt with change Negotiating skills
Desirable
EMIS Web
Qualifications Essential
Four GCSEs (C and above) or equivalent Full UK driving license
Personal Qualities Essential
People centered (staff and patients) Professional manner and performance Forward thinker with a solution focused approach Ability to work under pressure Has access to own vehicle
Experience Essential
Minimum of 2 years experience of working in an administrative role
Desirable
Previous experience in the NHS or social care or relevant field
Employer details Employer name Brookside Group Practice
Address Brookside Close
Earley
Reading
RG6 7HG
United Kingdom
Employer's website https://www.brooksidegrouppractice.co.uk/ (Opens in a new tab)