About this role
Job Description:
THE TECHNICAL SERVICES MANAGER/FACILITY MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.
What we are looking for!
• You love working in a fast-paced, multi-faceted hospitality scene • You can communicate with the team members and guests in a way that inspires FUN! • You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level • You have never met a goal you can't beat • You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks • The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements:
• 21+ years of age • 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus! • Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment • Ability to lead a team to create a memorable guest experience • True leadership capabilities • Not afraid to work in a fast-paced, noisy environment with distracting conditions • Ability to communicate effectively, both orally and in writing, regarding all job responsibilities • Typical work week: Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours
What will you be doing daily?
• Developing and leading a team of 3-6 hourly team members to exceed guest’s expectations • Maintaining, troubleshooting, and repairing all facility equipment • Performing all scheduled and maintenance duties and responding to trouble calls • Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians
PERKS!
• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career! • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range: 60889- 71636
We are an equal opportunity employer and participate in E-Verify in states where required.