About this role
Job Title Manager - PropertyJob Description Summary Job Description Job Description – Property Manager
• Manage the overall operations and maintenance of the property. • Ensure smooth functioning of all facility services, including soft and hard services. • Monitor and achieve Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). • Manage housekeeping, security, technical services, landscaping, and pest control operations. • Oversee preventive and breakdown maintenance of all building systems and equipment. • Ensure compliance with statutory, safety, fire, and environmental regulations. • Manage vendor performance, contracts, and service quality. • Prepare and monitor operational budgets and control costs. • Build and maintain strong client relationships and ensure high customer satisfaction. • Conduct regular property inspections and implement corrective actions. • Handle emergency situations and ensure business continuity. • Maintain asset records, AMCs, and facility documentation. • Prepare monthly operational reports, MIS, and performance dashboards. • Ensure timely resolution of client complaints and service requests. • Lead, supervise, and develop the onsite facility team. • Drive continuous improvement initiatives to enhance operational efficiency and service quality. • Support audits and ensure timely closure of audit observations. • Coordinate fit-out, renovation, and minor project works as required. • Ensure adherence to company policies, SOPs, and quality standards.
INCO: “Cushman & Wakefield”