About this role
Seasonal LIVE THE DREAM. Work here. Play here.
The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it?
More about the benefits and perks of your adventure here:
• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match
• Healthcare
• Dental
• Vision
• PTO for benefit eligible employees
• Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
*Offers of employment may be contingent upon successful completion of a background investigation.
Hourly pay rate: $21.00-$25.00
About this position:
• Create emotional connections with guests by adhering to Westin and Marriott Brand Standards. • Assist hotel guests in planning their vacation. • Help guests with reservations and special needs. • Assist service express with phone calls, amenities, and guest requests. • Take In-Room Dining orders, arrange bell/valet, housekeeping, and engineering assistance. • Manage all aspects of guests’ stay to Westin Brand Standards, solving problems and communicating feedback to the Manager on Duty. • Provide detailed information about Hotel, Ski Area services, and surrounding communities in person and by phone.
Requirements:
• High school graduate or equivalent. • Knowledge of Mammoth and surrounding area strongly preferred. • Minimum of two years' experience in hospitality, public relations, or sales and marketing. • Hotel or Resort experience preferred. • Computer skills. • Professional demeanor, attitude, and appearance. • Strong work ethic. • Effective communication with guests, employees, and management. • Ability to perform under pressure.