About this role
<div id="kronesHeaderStage"> <div id="default"></div> </div> <div id="templateHeaderExternal"> <p>“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we supply state-of-the-art technology to our customers worldwide.</p> <p>Krones Thailand based in Bangkok as a regional subsidiary in Thailand is responsible for Krones activities on the Asian-Pacific market. With its team of about 375 employees, the site specialises in outstanding support.</p> <p>Interested? Then join our team because: we can achieve more together!</p> </div><p>Let's create impact beyond tomorrow <strong>What awaits you</strong></p> <p>Business Management & Strategy</p> <ul> <li>Lead and support Academy product sales activities across the APAC region to achieve business and revenue targets.</li> <li>Define and implement the regional Academy product strategy in alignment with Business Unit (BU) objectives and guidelines.</li> <li>Establish, monitor, and drive achievement of Academy KPIs, financial targets, and operational goals.</li> <li>Analyze market trends, customer needs, and regional developments, providing recommendations to support business growth.</li> </ul> <p>Training Operations & Service Coordination</p> <ul> <li>Manage and coordinate service employee training programs to ensure workforce capability and competency development.</li> <li>Collaborate closely with Service, New Machine Sales, and Life Cycle Services (LCS) teams to align training offerings with business requirements.</li> <li>Ensure efficient planning, scheduling, and delivery of Academy training activities across the region.</li> </ul> <p>Resource & Process Management</p> <ul> <li>Optimize trainer and employee capacity utilization to maximize operational efficiency and training effectiveness.</li> <li>Identify opportunities to streamline and improve Academy processes, systems, and service delivery standards.</li> <li>Coordinate activities and best-practice sharing across the company network to ensure consistency and operational excellence.</li> </ul> <p>Customer & Stakeholder Management</p> <ul> <li>Build, maintain, and expand relationships with customers to enhance satisfaction and grow Academy business opportunities.</li> <li>Act as the key liaison between internal stakeholders and external customers regarding Academy programs and services.</li> <li>Ensure proactive communication and change management during organizational or personnel changes affecting Academy operations.</li> </ul> <p>Leadership & Organizational Management</p> <ul> <li>Provide leadership and guidance to the Academy organization across APAC.</li> <li>Foster collaboration across departments and promote a customer-focused, high-performance culture.</li> <li>Communicate business updates, performance results, and strategic initiatives effectively to stakeholders.</li> </ul> <p>Your Profile <strong>You contribute</strong></p> <ul> <li>Bachelor's degree in Engineering, Business, Management, Education, or a related field.</li> <li>10–15 years of leadership experience in Academy Management, Learning & Development, Technical Training, Service Business, or related functions.</li> <li>Regional or multinational experience within APAC is preferred.</li> <li>Strong business and commercial acumen, with experience driving revenue growth, training sales, or service business performance.</li> <li>Proven ability to develop and execute business strategies, manage budgets, and achieve operational and financial targets.</li> <li>Experience leading cross-functional teams and collaborating with stakeholders across Service, Sales, and other business functions.</li> <li>Strong analytical, problem-solving, and decision-making skills, with the ability to translate data into actionable business insights.</li> <li>Customer-focused mindset with excellent communication, presentation, and relationship-management skills.</li> <li>Experience in process improvement, quality management, compliance, and organizational change initiatives is an advantage.</li> <li>Prior experience within Krones or strong knowledge of Krones products, services, and business processes is highly preferred.</li> </ul><div id="templateFooterExternal"> <div class="headline-container">Your application <strong>Interested? Apply online now!</strong></div> <p>Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time – and framework conditions that are not only attractive but also adapt to your life.</p> <p>To get us talking quickly, simply send us your application via our online form – it takes less than 5 minutes!</p> </div> <div id="Mbn_0lSbNsM" class="kronesYouTubeLink"></div>