About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Purpose</H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Provide administrative support for </span></span><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif"><span>all immigration and government affairs related activities</span></span></span><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Context & Major Challenge(s)</H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:'Times New Roman', serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Work closely with different nationalities and embassies and understand the rules and regulations that apply in different countries.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Work around the clock for emergency support.</span></span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Job Accountabilities</H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Maintain, update, organise, retrieve data in SAP, Workflow or any other corporate system related to Government Affairs business, ensuring quality and accuracy, and verification of the source of information.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Identify information processing problems and escalate to Supervisor where applicable.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Process related online Government Affairs applications using MOI system (residence permit, exit permit, visas etc).</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Submit and follow up Government Affairs related applications in various Government departments.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Report any challenges or changes in law and regulations which can impact the Company.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Keep a record of all requests and documents received.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Prepare the required letters and application forms related to Government Affairs processes.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Respond to employees’ inquiries and update them on their requests.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Respond to Emergency calls during off working hours and support employees during the emergency.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Provide excellent customer services to employees.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Qualifications</H2> </div><div><ul> <li><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Completion of Secondary school (12 years) education.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Knowledge and/or Experience</H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">5 years of relevant experience.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:10.0pt"><span><span style="font-family:Arial, sans-serif"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Very good knowledge of standard computer software.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:'Calibri', sans-serif">Knowledge of some financial and budgetary processes.</span></span></li> </ul> </div></div></div>