About this role
<p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Req Id: 431236</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. </span></span></p> <p> </p> <p>We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.</p> <p> </p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">At Bell, cybersecurity experts like you know that new technologies and evolving threats are making cybersecurity more complex and challenging than ever before. You will help to solve some of the most complex security challenges that exist today. </span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">You'll probe systems for weaknesses, monitor networks for breaches, and respond to incidents. You will be part of the best cybersecurity team in the country, with advanced threat detection and network defences to keep consumers and businesses safe. Be part of making Canada more secure. </span></span></p> <p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Summary</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We are seeking a Network Security Operations Specialist with hands-on experience and strong troubleshooting skills, along with Operational Support excellence to join the Bell Media Network Operations team. The position requires a self-motivated individual who has a high degree of initiative, dependability and ability to work with little supervision while managing multiple projects, and can prioritize, meet deadlines, and find ways to improve on day-to-day activities</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">This candidate must have strong organizational skills to interact with Business and Technology stakeholders, including vendor partners, and be able to execute using open/agile methodologies for support and secure implementation of new media technologies and solutions. </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities</b></H2> </div><div><div> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Monitor, support, and maintain network security infrastructure.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Troubleshoot network, security, and operational issues.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage incidents, problems, service requests, and change requests.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Coordinate with internal stakeholders and external vendors to resolve technical issues.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support the deployment and secure implementation of new technologies and solutions.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Assess and communicate risks affecting network and security services.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ensure compliance with security best practices, network segmentation, and firewall standards.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Support enterprise security services such as patching, endpoint protection, encryption, PKI, and Active Directory.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Analyze recurring issues and implement sustainable solutions.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Automate repetitive operational tasks using scripting and automation tools.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Maintain documentation for incidents, procedures, configurations, and changes.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Contribute to continuous improvement initiatives and operational excellence.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Participate in on-call rotations and provide 24/7 operational support coverage.Collaborate with cross-functional teams to maintain service reliability and security.Support network and security infrastructure upgrades, maintenance, and lifecycle activities.</span></li> </ul> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Critical Qualifications</b></H2> </div><div><ul> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A candidate with a solid grasp of the data networking and best practice security principles.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Someone with strong problem-solving, analysis and deduction skills.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A candidate with an agile approach who supports continuous improvement.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A resource who is able to identify, record, document and categorize incidents, problems, service and change requests.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A team player who can define, establish and convey their vision about potential risks to services and who can adapt to evolving infrastructure.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Someone who, through teamwork, can breakdown and resolve process/system problems and provide a modular and easily sustainable solution.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A transformational agent who will challenge the status quo and seek for higher level of service excellence.</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A candidate with well-honed communication abilities, solid writing skills, a strong sense of priorities, and tolerance to stress (A good sense of humour is an asset!).</span></li> <li style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A resource who participates with their team to provide 24/7 coverage.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Qualifications</b></H2> </div><div><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">University degree in telecommunications, computer science or equivalent.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Excellent understanding of an enterprise environment relating to security such as patch management, endpoint security programs, client health and securing operational workflows.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong understanding of Enterprise Security Services including Patching, Anti-Virus/IPS, Encryption, PKI, Active Directory,...</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">In-depth knowledge of legacy and IP networks including advanced protocols in Routing (BGP, OSPF, MPLS) and Switching (STP, MLAG, VSS, VPC).</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Familiarity in Broadcast technologies is an asset such as PTP, SMPTE 2110, SRT encode/decode, Multicasting for Audio & Video, etc.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experienced with network & security devices e.g., Fortinet, Cisco, Palo Alto, F5, Juniper, Arista, etc., and knowledgeable with security zoning, network segmentation and firewall/DMZ principles that keeps the network secure.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Familiar with Git repository and scripting tool such as Ansible with intent to automate reoccurring tasks.</span></li> </ul></div></div></div><p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Adequate knowledge of French is required for positions in Quebec. </span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Additional Information:</strong></span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Position Type: Management <br>Job Status: Regular - Full Time <br>Job Location: Canada : Ontario : Toronto <br>Work Arrangement: Hybrid<br>Application Deadline: 08/09/2026</span></span></p> <p><br><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><u>Please apply directly online to be considered for this role. Applications through email will not be accepted.</u></span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. </span></span></p> <p> </p> <p style="margin-bottom:13.0px"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#2b2b2b">At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.</span></span></span></p> <p style="margin-bottom:13.0px"> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#2b2b2b">Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or </span><a style="color:#0563c1;text-decoration:underline" href="mailto:[email protected]">[email protected]</a><span style="color:#2b2b2b"> to make arrangements. <span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">If you have questions or feedback regarding accessibility at Bell, we invite you to complete the <a title="" href="https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce" target="_blank" rel="noopener">Accessibility feedback form</a> </span></span><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">or visit our <a title="" href="https://www.bce.ca/Accessibility_services" target="_blank" rel="noopener">Accessibility page</a></span> </span><span style="font-size:16.0px">for other ways to contact us.</span></span></span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (<a style="color:#0563c1;text-decoration:underline" href="https://www.phenom.com/talent-acquisition">see Phenom for details</a>) to learn more about how we collect, use, and disclose your personal information.</span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><br>Created: Canada, ON, Toronto</span></span></p> <p> </p> <p style="text-align:center"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:16.0px"><strong>Bell, one of <a href="https://reviews.canadastop100.com/top-employer-bell?lang=en" target="_blank" rel="noopener">Canada's Top 100 Employers.</a></strong></span></span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"></span></span></p>