About this role
<p><span style="font-size:16.0px"><b>About Day and Zimmermann</b></span><br> </p> <p>At our Day & Zimmermann Munitions Plants, we know the stakes and We do what we say! ® We’re the team working behind the scenes to make sure our nation’s front lines have safe, high-quality ammunition. As a trusted premier manufacturer of ammunition to the U.S. Military, some of our capabilities range from production of direct and indirect fire, components, to special projects and beyond. With more than 120 years of experience behind us, it’s no surprise that our teams consistently exceed expectations! Come join in on our purpose – We put people to work, we protect American freedoms, and we help our customers power and improve the world! <a href="https://dayzim.com" title="https://dayzim.com">https://dayzim.com</a></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Join <strong>DAY & ZIMMERMANN</strong> as a dedicated <strong>Systems Engineer</strong>, supporting our essential operations in the Munitions & Government sector located in Texarkana, TX. This role is an integral part of the <em>DZMG - DZOps Systems LS</em> division and focuses on delivering high-quality IT infrastructure support to ensure our corporate and project systems operate smoothly and securely.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We are looking for a Systems Engineer who is passionate about maintaining reliable, efficient, and secure IT services. This role will be your opportunity to establish a strong foundation in systems engineering by providing operational support across networks, servers, storage, virtualization platforms, and advanced applications. Your efforts will enable more experienced team members to concentrate on complex technical initiatives, contributing directly to the success of our technology environment and overall business operations.</span></p> <h2><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As the Systems Engineer, here is the work you'll do:</span></h2> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support and troubleshoot various corporate and project infrastructure components, including network devices, Windows servers, storage arrays, virtualization environments, and enterprise applications. Manage and resolve routine user support tickets efficiently, escalating intricate issues with comprehensive documentation to specialized teams as needed.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Install, configure, and maintain assigned infrastructure elements, adhering strictly to company standards and established change management protocols. This ensures consistent, recoverable, and secure operations aligned with business and project requirements.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor daily infrastructure operations by reviewing system performance metrics, availability reports, equipment inventories, and maintenance activities. Proactively identify operational issues, implement corrective actions, and maintain precise records to support a resilient technology environment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate closely with infrastructure colleagues on system upgrades, technology refresh projects, and routine maintenance tasks. Coordinate deployments and support efforts while minimizing disruption to end users and aligning with overall team priorities and project timelines.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain and update technical documentation, standard operating procedures, and support records. Implement information security policies rigorously to safeguard employee, customer, corporate, and project data, ensuring compliance with privacy and security standards.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Communicate effectively with technical and non-technical stakeholders, providing clear explanations of technical issues, progress updates on support tickets, and requirements needed to resolve incidents or complete tasks. Serve as a bridge between users, vendors, and IT teams to foster collaborative problem-solving.</span></li> </ul> <h2><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This role is for you if you have these skills:</span></h2> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Comprehensive working knowledge of IT infrastructure operations covering networks, Windows Server environments, storage solutions, virtualization technologies (such as VMware or Hyper-V), and enterprise-level applications.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven ability to troubleshoot and diagnose routine system, application, connectivity, and user support issues thoroughly and escalate complex cases with clear and detailed documentation.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Competency in systems administration including configuration and management of Windows Server, Active Directory, and related enterprise hardware and software tools.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experienced in operational documentation management and change control processes to maintain accurate support records, adhere to change requests, and execute assigned duties with proper authorization and controls.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong awareness of information security principles and data protection best practices to responsibly handle sensitive information consistent with corporate policies and regulatory requirements.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent communication skills capable of articulating technical concepts clearly to users, vendors, and internal team members to ensure timely resolution of support tickets and efficient collaboration.</span></li> </ul> <p style="font-size:12.0pt;font-family:Aptos, sans-serif;margin:1.8pt 0.0in 1.8pt 0.0px"> </p> <p style="font-size:12.0pt;font-family:Aptos, sans-serif;margin:1.8pt 0.0in 1.8pt 0.0px"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">And if you have these qualifications:</span></strong></p> <p style="font-size:12.0pt;font-family:Aptos, sans-serif;margin:1.8pt 0.0in 1.8pt 0.0px"> </p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor’s degree or equivalent related experience required, Information technology, computer science, systems engineering, or related technical field; equivalent combination of education, training, and related experience may be considered.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">1+ years experience installing, configuring, troubleshooting, or supporting IT infrastructure such as Windows Server, Active Directory, networking, storage, virtualization, enterprise applications, or advanced desktop/server support.</span></li> </ul> <p style="font-size:12.0pt;font-family:Aptos, sans-serif;margin:1.8pt 0.0in 1.8pt 0.0px"> </p> <p> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><em>In compliance with this state’s pay transparency laws, the salary range for this role is $68,480 - $102,720</em>. This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We care about our employees, and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members!</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without a reasonable accommodation. See essential functions below: </span></p> <p style="font-size:12.0pt;font-family:Aptos, sans-serif;margin:1.8pt 0.0in 1.8pt 0.0px"> </p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Pushing or pulling (e.g., using a part of your body to press against something in a downward or outward direction, or in a dragging or hauling motion) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Balancing (e.g., maintaining equilibrium when walking, climbing, crouching etc.) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manual Dexterity (e.g., picking, pinching, typing, or other working that uses the fingers) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Stooping (e.g., bending the spine at the waist) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Grasping (e.g., use of hand to apply pressure) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Reaching (e.g., reaching the arms or legs in any direction) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Feeling (e.g., perceiving an object’s size, shape, texture etc.) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lifting motion or lifting objects more than 0 pounds </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Climbing (e.g., ascending/descending ladders, stair, scaffolding, ramps, pole etc. using feet and legs or hands/arms to climb) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Walking </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hearing </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Repetitive motions of any part of the body </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Talking </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Kneeling, crouching or crawling </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Capacity to think, concentrate and focus over long periods of time </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to write complex documents in the [English] language </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to read complex documents in [English] language </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers) </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Capacity to reason and make sound decisions </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to wear a mask, respirator, bullet proof vest, or other equipment </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to regularly perform all job functions at Company’s office or work site </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to withstand environmental conditions (e.g., extreme heat or cold, grass, wind, sand, fumes, odors, gases, extreme noise, etc.) </span></li> </ul> <p style="font-size:12.0pt;font-family:Aptos, sans-serif;margin:1.8pt 0.0in 1.8pt 0.0px"> </p> <p style="font-size:12.0pt;font-family:Aptos, sans-serif;margin:1.8pt 0.0in 1.8pt 0.0px"> </p><p><span style="font-size:16.0px"><b>Diversity, Inclusion & Equal Employment Opportunity</b></span></p> <p> </p> <p>Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over a century of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email <a href="Mailto:[email protected]" target="_blank" title="[email protected]">[email protected]</a>, and please specify which position you are interested in, including job title and location.</p>