About this role
<p><span style="font-size:14.0pt"><strong>Requisition ID: </strong>23340</span></p> <p><span style="font-size:14.0pt"><strong>Work Location: </strong>POMPANO BEACH MIDDLE</span></p> <p><span style="font-size:14.0pt"><strong>City: </strong>POMPANO BEACH</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>POSITION GOAL</b></H2> </div><div><p>Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned hardware, software, networks, and servers, concentrating in customer concerns, needs issues, training, and guidance.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>ESSENTIAL PERFORMANCE RESPONSIBILITIES</b></H2> </div><div><p><b>The Technology Support Specialist II shall carry out the essential performance responsibilities listed below:</b></p> <ul> <li>Provide technical assistance training and guidance to site-based staff and students for both hardware and software applications problems.</li> <li>Ensure the assigned location has an effective, stable, and consistent digital learning environment, including virtual, by collaborating with customers and district level technology support staff.</li> <li>Support and ensure adherence to district network security standards and</li> <li>Coordinate with vendors the acquisition of appropriate hardware and software</li> <li>Support and ensure adherence to the established hardware and software District Technology</li> <li>Assist with the installation of approved hardware, both stand-alone and networked, as</li> <li>Assist with or conduct the installation of approved software</li> <li>Perform basic troubleshooting for technology</li> <li>Perform minor repairs or upgrades to technology</li> <li>Serve on location technology team and collaborate with other assigned technology</li> <li>Maintain and coordinate the integration of technology systems into the digital learning environment, as</li> <li>Maintain accurate inventory of all technology assets, hardware, and</li> <li>Maintain technical proficiency by participating in District led meetings and training programs offered to sustain or enhance.the Technical Support Specialist’s skills related to the performance responsibilities.</li> <li>Perform and promote all activities in compliance with the equal employment and non-discrimination policies of The School Board of Broward County, Florida.</li> <li>Participate in training programs offered to enhance the individual skills and proficiency related to the job responsibilites.</li> <li>Review current developments, literature and technical sources of information related to job.</li> <li>Ensure adherence to safety rules and procedures.</li> <li>Follow federal and state laws, as well as School Board.</li> <li>Perform other duties as assigned by the immediate supervisor, or desinee.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>MINIMUM QUALIFICATIONS & EXPERIENCE</b></H2> </div><div><ul> <li>Astandard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing</li> <li>A minimum of six (6) years of experience in supporting computer systems related to digital</li> </ul> <p> OR</p> <ul> <li>An earned associate degree from an accredited</li> <li>A minimum of four (4) years of experience in supporting computer systems related to digital.</li> </ul> <p>AND</p> <ul> <li>Proficiency required in the following: <ul> <li>Basic hardware and software</li> <li>Knowledge of Windows, Mac, and iOS operating</li> <li>Installing and maintaining software</li> <li>Managing and maintaining computer network systems including Virtual and Local Area</li> <li>Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.</li> <li>Effective communication</li> <li>Computer skills as required for the position.</li> </ul> </li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PREFERRED QUALIFICATIONS & EXPERIENCE</b></H2> </div><div><ul> <li>Bilingual.</li> </ul> <p>The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his/her job performance has met or exceeded the expectations of the job. The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>SIGNIFICANT CONTACTS-frequency, contact, purpose</b></H2> </div><div><p>Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>PHYSICAL REQUIREMENTS</b></H2> </div><div><p>Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently as needed to move objects.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>TERMS OF EMPLOYMENT</b></H2> </div><div><p>Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>LINK TO JOB DESCRIPTION</b></H2> </div><div><p>To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and search by Job Code. The Job Code for this position is:MM-120</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>SKILLS</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>COMPETENCIES</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>CERTIFICATIONS</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>LOCATION PREFERENCES/ADDITIONAL INFOR</b></H2> </div><div></div></div></div><p style="margin-bottom:11.0px"><span style="font-size:18.0px;font-family:verdana, geneva, sans-serif"><strong>Advertisement Window:</strong> 07/22/2026<span style="display:none"><img style="width:15.0px;height:15.0px" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg=="></span> - Open Until Filled<span style="display:none"><img style="width:15.0px;height:15.0px" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg=="></span> </span></p> <p style="margin-bottom:11.0px"><span style="font-size:18.0px;font-family:verdana, geneva, sans-serif"><strong>Work Calendar: </strong> 247/248 Day Cal<span style="display:none"><img style="width:15.0px;height:15.0px" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg=="></span> </span></p> <p style="margin-bottom:11.0px"><span style="font-size:18.0px;font-family:verdana, geneva, sans-serif"><strong>Pay Grade:</strong> GRADE 19</span></p> <p style="margin-bottom:11.0px"><span style="font-size:18.0px;font-family:verdana, geneva, sans-serif"><strong>Classification:</strong> Nonexempt<span style="display:none"><img style="width:15.0px;height:15.0px" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg=="></span> </span></p> <p style="margin-bottom:11.0px"><span style="font-size:18.0px;font-family:verdana, geneva, sans-serif"><u><strong>Compensation</strong></u></span></p> <p style="margin-bottom:11.0px"><span style="font-size:18.0px;font-family:verdana, geneva, sans-serif"><strong>Hourly Rate</strong> - $27.82<span style="display:none"><img style="width:15.0px;height:15.0px" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg=="></span> - $42.65 per hour</span></p> <p style="margin-bottom:11.0px"><span style="font-size:18.0px;font-family:verdana, geneva, sans-serif"><strong>Shift Differential (If applicable) </strong>- <span style="display:none"><img style="width:15.0px;height:15.0px" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg=="></span> / <span style="display:none"><img style="width:15.0px;height:15.0px" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg=="></span> </span></p> <p style="margin-bottom:11.0px"><span style="font-size:18.0px;font-family:verdana, geneva, sans-serif"><strong>NOTE:</strong> New hires will be hired at the minimum of the assigned salary range</span></p> <div id="content-frame"> <div> </div> </div> <div id="content-frame"> <div> </div> </div> <div id="content-frame"> <div> </div> </div>