About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The Impact You'll Make</b></H2> </div><div><p>Are you the person who loves making things run smoothly behind the scenes? As our new <strong>Analyst </strong>- <strong>Business Procedure</strong>, you will be the engine of our sales process, taking ownership of the critical tools and workflows that empower our teams to win new business.</p> <p> </p> <p>You will be the central hub for customer requests, ensuring our sales and engineering teams have everything they need to be responsive and successful. This is a role where you won’t just follow a process; you will own it, improve it, and become a go-to expert for the systems that drive our business forward.</p> <p> </p> <p>Your work will have a direct and tangible impact on our ability to serve our customers. You will remove obstacles, streamline workflows, and ensure the entire Hydrostatics division has the support it needs to thrive.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You’ll Be Doing</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <ul type="disc"> <li>Take full ownership of our <strong>Customer Request Process</strong>, ensuring our sales teams get the accurate digital information they need to win new business quickly.</li> <li>Act as the central coordinator for complex customer requests, collaborating with <strong>Sales, Engineering, and Operations</strong> to deliver timely and high-quality solutions.</li> <li>Serve as a go-to expert and <strong>Super User for SAP, Salesforce, and Teamcenter</strong>, helping to train and support your colleagues in overcoming technical challenges.</li> <li>Drive <strong>continuous improvement</strong> by analyzing our current processes and tools, finding innovative ways to make them faster, simpler, and more efficient.</li> <li>Directly handle standard customer requests for things like new part numbers or compliance information, providing a fast and reliable response.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What We're Looking For</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <ul type="disc"> <li>Experience with <strong>SAP, Salesforce, and Teamcenter</strong>, preferably as a power user or Super User.</li> <li>A strong <strong>customer-first mindset</strong> and experience supporting a fast-paced, global sales organization.</li> <li>A natural problem-solver with a passion for <strong>process improvement</strong> and finding creative solutions to complex challenges.</li> <li>Excellent communication and collaboration skills in English, with the ability to work effectively with a global team.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You'll Get from Us</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <ul> <li style="font-size:10.0pt"><span style="font-family:Verdana;font-size:10.0pt">We promote from within and support your learning with mentoring, training, and access to global opportunities.</span></li> <li style="font-size:10.0pt"><span style="font-family:Verdana;font-size:10.0pt">You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.</span></li> <li style="font-size:10.0pt"><span style="font-family:Verdana;font-size:10.0pt">We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. </span></li> <li style="font-size:10.0pt"><span style="font-family:Verdana;font-size:10.0pt">You’ll receive benefits like 401k, annual bonus, paid vacatio, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Ready to Make a Difference?</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:10.0pt">If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.</span></p> <p><span style="font-family:Verdana;font-size:10.0pt"> </span></p> <hr> <p><span style="font-family:Verdana;font-size:10.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:10.0pt">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.</span></p></div></div></div>