About this role
<div style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At EY, we’re all in to shape your future with confidence.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</span></div><p style="text-align:justify"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Technology Consulting, Platforms, ServiceNow - Integrated Risk Management (IRM) (Manager) (Multiple Positions) (1727788), Ernst & Young U.S. LLP, New York, NY. </span></strong></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assists clients by providing insights and recommendations on how ServiceNow aligns with and can support specific business objectives. Act as a technical leader across all aspects of ServiceNow project and solution delivery. Provide guidance and expertise on Integrated Risk Management (IRM) process implementation. Leverage eGRC platforms, Microservices, Cloud, API Management, and open-source technologies to enable end-to-end automation with safe and sound architecture at optimum cost. Manage implementations and developing, investing, and maintaining thought leadership with deep subject matter expertise related to the ServiceNow platform or similar GRC platforms, product capabilities, and complementary technologies in a client-consulting environment, including Integrated Risk Management (Policy & Compliance, Risk Management, Audit Management), Third-party Risk Management (TPRM), Business Continuity Management (BCM), Environmental, Social and Governance (ESG), Service Portal/Employee Center, NOW Experience, and UI Builder. Manage technical aspects of offering development, project delivery, and solution delivery on the platform. Manage technical team on implementation project teams, directing other technical consultants and testers. Assist Engagement Lead in workshops to gather agile user stories/epics/features using Agile or client-preferred Agile software. Direct clients on best practices across ServiceNow products or similar GRC platforms. Develop Offerings, Solutions, and Designs for product implementations. Deliver Application UI Configuration and Workflow Configuration. Develop client-specific reporting needs, including Performance Analytics. Interface with ServiceNow technical product teams as needed. Prepare client-facing and internal deliverables that are technology-related. Create and deliver solutions for customers addressing requirements through technical architecture in consideration of process design and technical best practices and standards. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm. </span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MINIMUM REQUIREMENTS:</span></strong></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have a Bachelor’s degree in Management Information Systems (MIS), Information Systems (IS), Computer Science, Engineering, Business, Operations Management, or a related field and 5 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master’s degree in Management Information Systems (MIS), Information Systems (IS), Computer Science, Engineering, Business, Operations Management, or a related field and 4 years of work experience. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have 4 years of ServiceNow implementation experience with Integrated Risk Management (IRM). </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have 4 years of ServiceNow consulting experience to external clients at a professional services firm, including providing insights and recommendations on how ServiceNow aligns with and can support specific business objectives. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have 4 years of experience in leading ServiceNow client design sessions, facilitating requirements workshops, and interacting with functional and/or business process area subject matter resources. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have 4 years of ServiceNow experience designing and implementing customized reporting processes and integration components tailored to client needs. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have 2 years of experience leading and coaching teams of ServiceNow consulting professionals. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have 2 years of experience integrating ServiceNow with other systems using APIs. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have 4 years of ServiceNow experience in waterfall and agile delivery models, including supporting management activities such as planning, status reporting, budgets and risk and issue logs. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Requires travel up to 80%, of which 20% may be international, to serve client needs. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employer will accept any suitable combination of education, training, or experience.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, “See All", then “Experienced Professionals” (Job Number - 1727788).</span></strong></p><p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What we offer</span></strong></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $160,805.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.</span></p> <p style="text-align:justify"><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>• Continuous learning:</strong> You’ll develop the mindset and skills to navigate whatever comes next.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>• Success as defined by you: </strong>We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>• Transformative leadership: </strong>We’ll give you the insights, coaching and confidence to be the leader the world needs.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>• Diverse and inclusive culture: </strong>You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</span></strong><br><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></strong><br><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The exceptional EY experience. It’s yours to build.</span></strong><br><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY | Building a better working world</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">For those living in California, please <a title="" href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fey-preview.ey.com%2Fcontent%2Fey-unified-site%2Fey-com%2Flocal%2Fus%2Fen_us%2Fhome%2Flegal-and-privacy%2Ffair-chance-ordinance.html%3Ftoken%3D68cf9ed2-94e5-4db9-83cf-5c6aa14619de&data=05%7C02%7CTara.Leroy%40ca.ey.com%7Cdaa4605a4a454d93288d08dcfe6fdc63%7C5b973f9977df4bebb27daa0c70b8482c%7C0%7C0%7C638665003619565024%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=b0gPswjZsmBhb8%2F3Lu7OsokKoK6u3jG8%2BiPB3XVuF1g%3D&reserved=0" target="_self">click here</a> for additional information.</span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at [email protected].</span></p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at <a href="https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf">https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf</a> at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".</span></p>