About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p style="margin:0.0in;font-family:Calibri;font-size:11.0pt">The Member Services Assistant (MSA) is responsible for supporting the daily management of the France A. Córdova Recreational Sports Center, by maintaining a high standard of facility membership management, assisting with access to the facility, and working in the equipment center. The Member Services Assistant will develop professional skills, have opportunities for promotion, software experience and provide exceptional customer service to all members, guests, and staff.</p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Member Services Assistant: $10.00 per hour</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">8-12 hours per week, including weekends</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Ensure all policies and procedures are enforced</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Maintain high standard of customer service throughout the facility and help desks</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Maintain safety and membership standards of the department</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Perform daily upkeep of supplies and equipment</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Report equipment needs and maintenance repairs</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Assist the Member Services Specialist and Manager with Innosoft Fusion and daily member interaction</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Have basic knowledge and understanding of all Emergency Action Plan scenarios</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Ability to sell products and items from the equipment center</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Skills</b></H2> </div><div><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Communication Skills</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Customer Service skills and experience is preferred but not required.</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-family:Calibri;font-size:11.0pt">Punctuality and ability to attend mandatory meetings/trainings.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Core Competencies</b></H2> </div><div><p style="margin:0.0in;font-family:Calibri;font-size:11.0pt">Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success. Key skills and responsibilities associated with this position include:</p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-weight:bold;font-style:italic;font-family:Calibri;font-size:11.0pt">Communication</span><span style="font-family:Calibri;font-size:11.0pt"> </span><span style="font-style:italic;font-family:Calibri;font-size:11.0pt">(Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-weight:bold;font-style:italic;font-family:Calibri;font-size:11.0pt">Ways of Thinking</span><span style="font-style:italic;font-family:Calibri;font-size:11.0pt"> (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)</span><span style="font-family:Calibri;font-size:11.0pt"> </span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-weight:bold;font-style:italic;font-family:Calibri;font-size:11.0pt">Collaboration </span><span style="font-style:italic;font-family:Calibri;font-size:11.0pt">(Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)</span></li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle"><span style="font-weight:bold;font-style:italic;font-family:Calibri;font-size:11.0pt">Self-Awareness</span><span style="font-family:Calibri;font-size:11.0pt"> </span><span style="font-style:italic;font-family:Calibri;font-size:11.0pt">(Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)</span></li> </ul></div></div></div>