<img src="https://rmkcdn.successfactors.com/5858ab09/aad2b740-339c-42fe-8d5e-e.png" style="width:324.0px;height:84.0px"> Position Title: Coordinator Station Operations Position Summary The Coordinator Station Operations is responsible for all facets of station coordination/communication. The position requires quick thinking and an in-depth knowledge of overall station operations. The Coordinator must display an intense desire to satisfy our internal customers: Flight, Inflight, Airports, Ground Operations, Maintenance, business partners, and System Operations. Essential Responsibilities <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Responsible for ramp control (where applicable) - coordination of aircraft movement with Aircraft Ground Reposition (AGR), other airlines and the Federal Aviation Administration tower</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Accepts in-range calls and communicates info/requests via radio or other means to all departments</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Obtains and communicates fuel loads to business partner</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Monitors Sabre Interact, Movement Control, Flight Explorer and other necessary programs in order to support the on-time departure of our flight schedule</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Communicates crucial information to System Operations and all departments</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Monitors and communicates connection issues, payload restrictions, customer disturbances, and any other abnormalities</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Updates information into Movement Control to Flight Information Display Screens </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Dissects and determines root or extenuating cause on flight delays and then enters delay coding/comments </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Irregular operations management</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Facility maintenance and security communications</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Field Conditions Report updates throughout the day</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Data collection for billing purposes</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Other duties as assigned</li> </ul> Minimum Experience and Qualifications <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">High School Diploma or General Education Development (GED) Diploma</li> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">At least eighteen (18) years old</li> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">One (1) year of JetBlue, prior airline experience, or experience in transportation or logistics roles involving real-time coordination and decision-making (e.g., train/bus dispatch, port operations, freight logistics)</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Ability to work all shifts including weekends, holidays and irregular operation</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Working knowledge of Microsoft Office suite software such as Word/Excel/PowerPoint</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Strong verbal and written communication skills </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Ability to multi-task and prioritize tasks</li> <li style="margin-right:0.0in;font-size:14.0pt;font-family:'Times New Roman', serif;margin-left:4.8px">Ability to work under minimal supervision and in a team environment </li> <li style="margin-right:0.0in;font-size:14.0pt;font-family:'Times New Roman', serif;margin-left:4.8px">Outstanding attention to detail </li> <li style="margin-right:0.0in;font-size:14.0pt;font-family:'Times New Roman', serif;margin-left:4.8px">Ability to learn new technology and operating systems </li> <li style="margin-right:0.0in;font-size:14.0pt;font-family:'Times New Roman', serif;margin-left:4.8px">Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards </li> <li style="margin-right:0.0in;font-size:14.0pt;font-family:'Times New Roman', serif;margin-left:4.8px">Where applicable, required to obtain and maintain United States Customs Clearance </li> <li style="margin-right:0.0in;font-size:14.0pt;font-family:'Times New Roman', serif;margin-left:4.8px">Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge </li> <li style="margin-right:0.0in;font-size:14.0pt;font-family:'Times New Roman', serif;margin-left:4.8px">Available for overnight travel (10%)</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Must pass a pre-employment drug test</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Must be legally eligible to work in the country in which the position is located </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Authorization to work in the US is required. This position is not eligible for visa sponsorship</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">For internal candidates, good standing in attendance, performance and safety</li> </ul> Preferred Experience and Qualifications <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">Military experience in aviation operations, airfield management, or related fields</li> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">Participation in structured aviation internships, ramp tower shadowing, or Air Traffic Control (ATC) internships</li> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">Completion of 32 or more college credits in an aviation-related field (e.g., aviation management, airport operations, aeronautical science)</li> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">Prior operations department experience </li> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">Familiarity with weather reading </li> <li style="margin:0.0in 0.0in 0.0in 6.0px;font-size:14.0pt;font-family:'Times New Roman', serif">Highly organized and focused</li> </ul> Crewmember Expectations: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Regular attendance and punctuality</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Potential need to work flexible hours and be available to respond on short-notice</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Able to maintain a professional appearance (uniform compliant)</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls </li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</li> </ul> Equipment: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Computer and other office equipment</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Use of Radio Communications console</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Use of ramp side cameras</li> </ul> Work Environment: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Traditional office environment</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Airport environment</li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Subject to weather and elevated noise levels within airports</li> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Shift work and irregular hours due to irregular operations</li> </ul> Physical Effort: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:107%;margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)</li> </ul> Compensation: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 4.8px;font-size:14.0pt;font-family:'Times New Roman', serif">The base pay range for this position is starting at $21.25 an hour plus a $1.50 an hour premium. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</li> </ul>

Coordinator Operations (Jamaica, NY, US, 11430) @ JetBlue Airways Corporation

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