About this role
<p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>MAKE LIFE A RIDE.</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>SHARE YOUR PASSION.</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">At the BMW Group, everything starts with passion. It turns a profession into a vocation. It drives us to keep reinventing mobility and bring innovative ideas onto the roads. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together.</span></p><p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>CUSTOMER SUPPORT & PRODUCT TRAINEE</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>BMW - MOTORRAD</strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">The Customer Support Trainee serves as a key contributor within the Customer Support and Commercial Strategy team, combining analytical precision with a business-driven and dealer-oriented approach. In this role, you will be responsible for evaluating pricing strategies, analyzing product line-up performance, and monitoring key sales metrics across bikes, gear, garments, and accessories. The position plays a critical role in optimizing dealer network capabilities and operational efficiency, ensuring that support initiatives align with commercial goals, financial sustainability and the strategic positioning of BMW Motorrad. </span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>WHAT AWAITS YOU?</strong></span></p> <ul> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Perform detailed analysis of pricing strategies, product line-ups, and competitor pricing to support informed decision-making.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Analyze model performance, production versus stock rotation, and financial pricing derivations to identify optimization opportunities.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Collaborate with internal teams and dealers to ensure accurate data flow, timely reporting, and implementation of strategic recommendations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Support the review and development of training plans for dealers covering bikes, technical products, gear, garments, and accessories.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Analyze product line-ups, stock rotation, and production data to identify opportunities for improvement.</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black"><strong>WHAT SHOULD YOU BRING ALONG? </strong></span></p> <ul> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;line-height:115%;font-family:arial, helvetica, sans-serif;color:black">Degree in Business Administration, Industrial Engineering, Systems/Programming or a related.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-size:14.0pt;line-height:115%;font-family:arial, helvetica, sans-serif;color:black">Previous experience in analysis, pricing, product management, or sales support.</span></li> <li style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Advanced skills in Microsoft Excel and Office suite.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficiency in English is required.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good communication skills, both written and verbal, for effective collaboration.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"><span style="color:black;font-family:arial, helvetica, sans-serif;font-size:14.0pt">Strong analytical mindset and attention to detail.</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:14.0pt;font-family:arial, helvetica, sans-serif;color:black"> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt;color:black">Learn more <a style="color:black" href="https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Feur01%2Esafelinks%2Eprotection%2Eoutlook%2Ecom%2F%3Furl%3Dhttps%253A%252F%252Fwww%2Ebmwgroup%2Ejobs%252Fen%252Four-culture%2Ehtml%26data%3D05%257C02%257CChristian%2EToribio%2540bmw%2Ecom%2Emx%257Cfdef0716864f45ec94ce08ddba819b1d%257Cce849babcc1c465bb62e18f07c9ac198%257C0%257C0%257C638871788014643425%257CUnknown%257CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%253D%253D%257C0%257C%257C%257C%26sdata%3Dq6Z%252BsCsvz5dI7h9F5zSLVCdFx5M%252FuIt0FVNKvJQ6BLg%253D%26reserved%3D0&urlhash=jTwU&isSdui=true" target="_blank" rel="noopener">here</a>.</span></p>