CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. Summary: The Logistics Supervisor is responsible for leading and supervising daily logistics operations, ensuring the efficient movement of customer products through domestic and international transportation networks. This role oversees a team of Logistics Coordinators, manages customer service levels, monitors operational performance, and drives continuous improvement initiatives to support customer requirements and company objectives. The Logistics Supervisor serves as the primary escalation point for transportation, shipment, and customer service issues while ensuring compliance with company policies, customer requirements, and regulatory standards. The position requires strong leadership, analytical skills, and expertise in transportation, supply chain, and logistics operations.. Models and acts in accordance with the guiding principles and core values set by the company. Typical Responsibilities: <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Supervise, coach, and develop a team of Logistics Coordinators and support staff.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Establish performance expectations, conduct performance reviews, and provide ongoing feedback and training.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Monitor workload allocation and staffing requirements to ensure operational efficiency.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Foster a collaborative, customer-focused, and high-performance team environment.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Support employee engagement, succession planning, and talent development initiatives.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Oversee daily transportation and logistics activities, including inbound and outbound shipments.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure timely movement of customer products and adherence to service level agreements (SLAs).</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Monitor shipment scheduling, routing, carrier performance, and delivery execution.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Review transportation exceptions and implement corrective actions to minimize disruptions.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure accurate and timely completion of logistics documentation and reporting.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Serve as the primary escalation point for customer service and transportation issues.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Build and maintain strong relationships with customers, carriers, freight forwarders, and suppliers.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Lead regular operational reviews with customers to assess performance and identify improvement opportunities.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Collaborate with customer manufacturing, planning, procurement, and supply chain teams to support operational objectives.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Analyze transportation and operational data to identify trends, risks, and cost-saving opportunities.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Develop and implement process improvements to enhance service, productivity, and efficiency.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Monitor and report key performance indicators (KPIs), including:</li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="list-style:none;margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif"> <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">On-time delivery</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Transportation costs</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Carrier performance</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Shipment accuracy</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Customer satisfaction</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Productivity metrics</li> </ul> </li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Lead root cause analysis and corrective action initiatives.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure compliance with transportation regulations, customs requirements, company policies, and customer procedures.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Monitor adherence to safety, security, and quality standards.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Support audits, investigations, and compliance reviews as required.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Identify operational risks and implement mitigation strategies.</li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="list-style:none;margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif"> <ul style="list-style-type:circle;margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Assist with budget planning, transportation spend management, and cost-control initiatives.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Support logistics strategy deployment and operational implementation.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Participate in customer onboarding, process transitions, and special projects.</li> <li style="margin:0.0cm 0.0cm 0.0cm 48.0px;font-size:11.0pt;font-family:Calibri, sans-serif">Provide recommendations to management regarding resource planning and operational improvements.</li> </ul> </li> </ul> Requirements: <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Transportation, or a related field preferred.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Equivalent combination of education and experience may be considered.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Minimum 5-7 years of experience in logistics, transportation, supply chain, or freight operations.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Minimum 2-3 years of leadership or supervisory experience.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Experience managing customer-focused logistics operations in manufacturing, transportation, 3PL, or supply chain environments.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Experience working with domestic and international transportation networks.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Strong knowledge of transportation, logistics, distribution, and supply chain processes.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Understanding of TL, LTL, intermodal, international shipping, and freight forwarding operations.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Advanced analytical and problem-solving skills.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Strong leadership, coaching, and employee development capabilities.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Proficiency with Transportation Management Systems (TMS), ERP systems, and Microsoft Office Suite.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Excellent communication, negotiation, presentation, and customer relationship management skills.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Ability to manage competing priorities in a fast-paced environment.</li> <li style="margin:0.0cm 0.0cm 0.0cm 24.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Strong decision-making and conflict-resolution skills.</li> </ul> Minimum: <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 28.4px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">High School Diploma or GED required.</li> <li style="margin:0.0cm 0.0cm 0.0cm 28.4px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Post-secondary education in Supply Chain Management, Logistics, Transportation, Business Administration, or a related field is an asset.</li> </ul> Travel: None CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Logistics Operations Supervisor Canada Inc (Toronto) (Mississauga On, CA) @ CMA-CGM

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