About this role
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a Enablement Officer/Solution Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Pre-Sales & Demo Deliver high-quality product demos to prospects and clients. Support Commercial Managers and Technical Account Managers with technical answers, solution design, and integration guidance during the sales cycle. Translate business requirements into technical recommendations for clients. Integrations & Go-Live Lead the full technical onboarding process for clients. Review and validate integration designs, API flows, and implementation approaches. Work directly with client developers to ensure smooth, correct, and efficient integration . Own the go-live process , from first call to successful production launch. Ensure clients follow best practices when integrating with CRMs, back-office systems, wallets, and payment flows . Technical Expertise Become an expert in the API, documentation, architecture, and workflows. Translate complex technical concepts into clear, actionable guidance for non-technical clients. Investigate, troubleshoot, and resolve integration-related issues. Collaborate with internal product & engineering teams to escalate or resolve technical blockers. Client Support & Success Act as the primary technical point of contact for clients during onboarding and integration. Support Technical Account Managers with technical clarifications and operational questions. Advise customers on best practices for crypto payment infrastructure , security, and integrations. Ensure that every client receives a professional, structured, and reliable technical experience. Vendor & Partner Coordination Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks. Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.