About this role
We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person. “The entire customer journey. One platform” What we value Every CM.com colleague, connects to our 4 shared values : Drive and Lead You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward. Grow and Learn The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others. Together and Care We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being. Speed and Change By welcoming AI Agents into our organisation, we fundamentally change how work is done. You are comfortable with change and you love working in a high paced environment. The Role As an Account Executive in the Engage Commerce team, you'll own the full sales cycle for CM.com's AI-powered customer engagement platform. From first conversation to closed deal. This is a hands-on commercial role where you build real relationships, demonstrate genuine product value, and directly contribute to CM.com's growth in your market. Right now, with AI reshaping how businesses engage with customers, the timing and the opportunity are both real. You will: Own the full sales cycle. From prospecting and discovery to demo, negotiation, and close, across both new and existing accounts. Build trusted advisor relationships with prospects and customers by deeply understanding their business challenges and showing how CM.com's platform solves them. Work closely with onboarding specialists, customer success, and product teams to turn deals into lasting customers. Drive pipeline through smart outreach and sharp qualification, and keep improving your approach based on what you learn. Use AI tools actively to improve your own work: experiment, automate, and share what works with your team.