About this role
We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person. “The entire customer journey. One platform” What we value Every CM.com colleague, connects to our 4 shared values : Drive and Lead You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward. Grow and Learn The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others. Together and Care We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being. Speed and Change By welcoming AI Agents into our organisation, we fundamentally change how work is done. You are comfortable with change and you love working in a high paced environment. The Role We’re looking for a high-energy, ambitious Sales Development Representative to drive growth across our Connect and Engage solutions in the UK market . If you’re commercially sharp, curious about AI, and motivated by building a pipeline that converts into real revenue - this role is for you. You’ll be the engine of new business growth. You will: Engage high-intent inbound leads and product-qualified users, identifying buying signals and converting them into qualified opportunities. Run structured discovery conversations to understand customer challenges, use cases, and buying readiness. Deliver compelling positioning of CM.com’s Engagement Platform. Execute targeted outbound prospecting into priority accounts and verticals. Personalise outreach across multiple channels (phone, email, LinkedIn). Partner closely with Account Executives to ensure seamless handover of Sales Qualified Leads (SQLs). Share market insights and feedback to improve messaging and pipeline conversion. Your impact: build high-quality pipeline that drives revenue and long-term customer success. Use AI tools actively to improve your own work: experiment, automate, and share what works with your team.