About this role
Job summary
We are looking for a dynamic individual to provide a high quality, proactive and professional postal service, based at Southmead Hospital.
Ideally, you will have strong work ethic and be a real team player, ensuring that the service operates efficiently. All training will be provided.
Responsible for sorting, delivering and collecting post for all wards and departments within Bristol Foundation NHS Trust, acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures.
This is a physical role, involving long periods of standing and walking to all locations across the hospital. You will be undertaking physically moving roll cages and trollies as part of your daily activities.
As part of this position, there is a requirement to be able to use the Trust vehicle to deliver across the wider site (retained estates). Therefore, a clean, full UK driving license is absolutely required for applicants to be considered.
The successful applicant will be well organised and have good timekeeping skills. Applicants need to be able to use own initiative and be able to work within agreed guidelines.
To be successful in this role, you will need numerical skills and a good attention to detail. Computer use is also required as part of this role, and you will need knowledge of Word and Excel.
The shift pattern is working Monday to Friday, 08:00 - 16:00.
Main duties of the job
Sort incoming post from Royal Mail
Distribute incoming mail (letters, parcels, flyers, etc.) across the Southmead
Hospital site (Brunel building and the Retained Estate)
Collect all outgoing post from the wards/departments
Prepare and frank outgoing mail accordingly to the class/postage required
Frank post under relevant account for internal recharge.
Answer telephone and respond to inquiries as appropriate.
Complete job-related reports/paperwork daily, ensuring accuracy of information recorded.
Undertake regular stock checks.
Ensuring that correct and safe methods of work are always employed.
Deliver and collect post to the retained estate areas
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Education and qualifications Essential
Must hold a clean, full UK driving license Willing to undertake full training for the role Good standard of English language and Maths
Knowledge, skills and abilities Essential
Good Communication Skills, written and spoken PC Literate (Word, Excel) Physical effort to fulfil manual handling duties Good timekeeping and organisational skills
Desirable
Knowledge of postal service and procedures/policies Knowledge of postal equipment and processes
Experience Essential
Able to work in a busy, stressful environment Able to prioritise conflicting workloads
Desirable
Experience working in postal service or mail room Previous experience of working in healthcare setting
Personal qualities Essential
Good customer service skills Strong team ethic Pro-active approach to work Self-motivated and reliable Able to cope witnessing patients who may be in distress Able to ensure confidentiality at all times Attention to detail
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Bristol NHS Foundation Trust
Address Southmead Hospital
Bristol
BS10 5NB
United Kingdom
Employer's website https://www.nbt.nhs.uk/ (Opens in a new tab)