About this role
Job summary
Clinical Helpline Nurse (Community IV)
Location: Hybrid Remote & Community-Based
Salary: Competitive + Benefits
About the Role
We are looking for an experienced and compassionate Registered Nurse to join our clinical team in an exciting dual-role position, combining remote clinical support with community-based patient care.
In this varied role, you will spend the majority of your time delivering expert clinical advice and triage through our Clinical Helpline, supporting patients, carers and healthcare professionals. Alongside this, you will provide specialist community nursing care to patients receiving parenteral nutrition and intravenous (IV) therapies within their own homes.
This is an excellent opportunity for a nurse who enjoys working autonomously, making sound clinical decisions, and delivering high-quality, patient-centred care across both virtual and community settings.
Main duties of the job As a Clinical Helpline Nurse, you will:
Provide safe, evidence-based telephone clinical advice and triage to patients, carers and healthcare professionals.Assess clinical enquiries, identifying patients requiring urgent intervention and escalating concerns appropriately.Deliver specialist community nursing care to patients receiving parenteral nutrition and IV therapies in their own homes.Educate and support patients and carers to promote independence and confidence in managing treatment.Work collaboratively with multidisciplinary teams to ensure seamless, high-quality patient care.Maintain accurate, timely and comprehensive clinical records in accordance with professional and organisational standards.Contribute to clinical governance, quality improvement and patient safety initiatives.Demonstrate a commitment to delivering compassionate, person-centred care at all times.
About us
At Inizio Engage, our people are at the heart of everything we do. We are passionate about developing our colleagues, fostering a culture of collaboration, continuous learning and clinical excellence. We value diversity, inclusion and innovation, creating an environment where everyone feels supported to thrive and make a meaningful difference to patients' lives.
Joining Inizio Engage means becoming part of a dedicated clinical team committed to delivering exceptional care, driving positive health outcomes and supporting patients throughout their treatment journey.
Job description Job responsibilities
Working predominantly within our Clinical Helpline, you will provide expert clinical advice, assessment and triage to patients, carers and healthcare professionals. Alongside this, you will deliver specialist community nursing care to patients receiving intravenous (IV) therapies and parenteral nutrition in their own homes.
This is an exciting opportunity for a nurse who enjoys working autonomously, using clinical judgement to support patients remotely while maintaining hands-on clinical practice in the community. You will play a key role in ensuring safe, effective and compassionate care, helping patients manage their treatment with confidence while contributing to positive health outcomes.
Person Specification
Experience Essential
Registered Nurse (Adult) with current NMC registration. Minimum of two years' post-registration experience. Experience in community nursing, IV therapy, homecare or a similar clinical setting. Excellent clinical assessment, communication and decision-making skills. Ability to work independently and manage competing priorities. Competent IT skills with experience of electronic clinical record systems. Full UK driving licence and willingness to travel for community visits.
Desirable
Experience supporting patients receiving parenteral nutrition. Experience of telephone triage or remote clinical assessment. Competency in vascular access device management. Teaching or patient education experience. Knowledge of clinical governance and quality improvement.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Inizio Engage
Address Excelsior House
Excelsior Road
Ashby De La Zouch
Leicestershire
LE67 8AD
United Kingdom
Employer's website https://inizioengage.com/ (Opens in a new tab)