About this role
Job summary
Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly, and compassionate with enthusiasm for developing new skills? If this describes you then this could be the job opportunity for you.
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
You will provide comprehensive and accurate admin and clerical support to operational and clinical teams within our Neurology Service. This will include ownership of weekly Botox clinics, the booking and outcome of these clinics. DVLA ownership for all consultants. Support Neurology Medical Secretaries with tasks such as post, letters and administrative work.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential, and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity, and autonomy are promoted and are part of the organisation's core values.
Job description Job responsibilities
Work effectively as a team member. Responsible for weekly Botox clinics, booking and outcoming of clinics. The diary of GP specialist performing clinics Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources. Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail. Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff. Maintain spread sheets and databases including the production of regular information reports. Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate. Procurement - order stationery, clinical supplies, and equipment stock Use own initiative to meet tight deadlines. Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.
For further details of the role please see the attached job description.
Person Specification
Qualifications Essential
oGood general education (e.g., GCSE Maths and English A-C) oBusiness Administration Level 2 or willing to work towards oCustomer Service Level 2 or willing to work towards
Experience Essential
oExperience of working in a busy administration environment oExperience in a customer facing role. oMinute taking oAbility to Audio Type/ use Digital Dictation oAbility to take and transcribe notes of meetings in a timely manner.
Desirable
oNHS Experience oKnowledge and understanding of reception and office procedures.
Knowledge Essential
oKnowledge of Microsoft Office packages e.g., Word, Excel, Outlook, PowerPoint, and Access
Desirable
oExperience of using Trust IT Systems oAdvanced Keyboard Skills/IT Skills
Skills Essential
oAbility to communicate clearly, both written and verbally oUnderstanding of working in a supervisory role. oAccuracy - pays attention to detail. oAbility to prioritise and organise own and others workload. oGood organisational skills and ability to multitask. oAbility to deal with stressful situations and sensitive issues. oAbility to maintain relevant recording and information systems. oGood time management skills.
Commitment to Trust Values and Behaviours Essential
oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Coventry and Warwickshire NHS Trust
Address University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website https://www.jobsatuhcw.co.uk (Opens in a new tab)