About this role
Job summary
Do you want to work as part of an innovative Catering Team within one of Europe's leading and the UK's best Cancer Care Centres?
We have a rare opportunity for you to join our inspirational catering team here at "the Christie" as a Catering Assistant within our Kitchen Team. Encouraging healthier lifestyles, our Chefs are skilled in the art of transforming fresh, seasonal ingredients into nutritious home-cooked meals that place our patients, families, and colleagues "At the heart of what we do" and you will help them deliver this great food, to our patients. Do you have what it takes to keep our kitchens safe and provide excellent customer service, with a smile in a fast-paced environment?
Sound like the ideal role for you? Apply today!- Please note: this role does not qualify for sponsorship.- All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.- Previous applicants need not apply.
Main duties of the job
What will you be doing:o Serving meals to patients at ward levelo Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followedo Maintaining a clean and hygienic kitchen and dining area during and after serviceso Ensuring all catering equipment is cleaned and ready for useo Providing excellent customer service to patients, families, and colleagueso Ensuring NHS Food Standards are adhered too Replenishing stocks and supplies in the kitchen and dining area as directed
Qualifications and Skills:o Should ideally hold Food Hygiene Certificate L2 but not essential as training will be providedo Experience in catering, kitchen, or a food service industryo Excellent communication and interpersonal skillso Ability to work effectively within a team environmento Attention to detail and ability to multitasko Availability to work flexible hours including evenings, weekends, and public holidays
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire.You will be joining a fast-paced catering environment, working with people who have a real passion for food within a caring environment. We are looking for a good all arounder, who is punctual, friendly, and approachable and who wants to work as part of an inspirational, award-winning kitchen team.
We would love to hear from you if you are a reliable team player, who has an eye for detail, with a high customer awareness, someone who can communicate with confidence and who takes pride in their role, whilst able to uphold the Christie values.
What is in it for you?o Band 2: £25,272 - (£12.92ph) - pro ratao Full Time: 37.5 Hours per week - (5 days out of 7) to include Bank Holidays, evenings and weekendso Shift Patterns within the hours of: 07:00 - 19:00.o Workplace pensiono 27 days annual leave per year - pro rata, rising to 29 days after 5 years' service - pro ratao Fun, friendly, and caring working environmento Unrivalled individual training and development with apprenticeship opportunitieso Employee Assistance Programmeo Blue Light Card / Viv-UP - Discounts at major retailers, restaurants, gyms etco Cycle to work scheme
Job description Job responsibilities
To provide a customer-focused service to all patients, staff, and visitors.
Provide information on menu items to patients, staff, and visitors to ensure that customers are clearly informed about the meals' allergen content.
Participate, as appropriate, with staff involvement groups for all quality aspects.
Ensure the kitchen is maintained to a clean and hygienic standard.
Report any feedback from patients, staff, and visitors regarding meals or services to the supervisor or management.
Must have thorough knowledge of customer service and experience of large-scale catering.
To undertake all Trust mandatory training courses and any other departmental training, e.g., COSSH, HACCP, Allergen Training and Food Hygiene Level 2 training.
Carry out all work procedures per the Food Safety Act and work within our Departmental HACCP procedure.
Ensure that you maintain due diligence records for evidence when carrying out checks for food temperatures and cleaning records, which must be recorded via the Monika system in accordance with the HACCP Policy.
Cater for any hospitality or events in accordance with supervisory instructions.
Can cope with increased workload at short notice and requests for out-of-hours service as required.
Change in shift patterns may be required to suit the needs of the service.To carry out general and specialised cleaning tasks in the central kitchen or front of house areas.
Basic preparation of food and beverages as required.
Take the patient's food trolley up to the ward and serve patients' meals.
Manual work covering, Catering stores as required.
Ensure good customer relations.
Provide excellent food and customer service to patients/staff/visitors in the Front of House areas or on ward level.
Ensure that all standards of hygiene and cleanliness are adhered to at all times.
Ensure good practice is carried out to minimise waste.
Ensure faulty equipment is reported to the supervisor or management.
Maintain good housekeeping and stock rotation of all provisions within the designated area.
To ensure that all equipment is used efficiently and to report any defects in equipment or machinery to a supervisor as soon as they occur.
Ensure compliance with all Trust policies.
Ensure compliance with all Trust Risk Management, Research Governance and Infection Control Policies and Procedures.
Enter data as required for evidence via the Monika Task Minder system.
Follow strict cleaning schedules and record hot & cold food temperatures as required.
To prevent unnecessary risks, ensure that Risk Assessments are adhered to for new tasks.
Liaise with management to continuously improve the service.
Undertake annual Personal Development Reviews to enhance skill sets.
Responsible for putting away deliveries as required and ensuring stock control/rotation procedures are followed.
To transport food provisions and hardware throughout the Trust on different trolleys.
Concentration is required when setting up and using machinery/cooking equipment, and to ensure adequate safety precautions are taken when carrying out any tasks.
Knife handling may be required for food preparation tasks.
Person Specification
Qualifications Essential
Basic Food Hygiene L2 Foundation English L2 Foundation Maths
Desirable
L2 Food Safety equivalent standard
Experience Essential
Large-scale catering experience in a kitchen environment
Skills Essential
Effective Interpersonal and communication skills
Desirable
Customer relations and service skills
Knowledge Essential
Food Safety Legislation H.A.C.C.P principles and their application within Catering
Values Essential
Ability to demonstrate the Organisational Values & Behaviours
Other Essential
Commitment to the delivery of high-standard service Highly Motivated Shows initiative and willingness to make improvements
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Christie NHS FT
Address Catering - E00774
Manchester
M20 4BX
United Kingdom
Employer's website https://www.christie.nhs.uk/ (Opens in a new tab)