About this role
Job summary
We have an exciting opportunity for a full time administrator/receptionist to join our established team.
The post is for 37.5 hours per week and will include some Reception work.
Salary is dependent on qualifications and experience.
Experience with EMIS is desirable but not essential as full training will be given.
The successful candidate will be eligible to join the NHS pension scheme.
Main duties of the job
Answering the telephone and dealing with enquiries, re-directing where needed.
Actioning requests for repeat prescriptions using a computerised system, liaising with hospitals/pharmacies where appropriate.
To open all post, except private and confidential items. To distribute to appropriate partner/manager/member of staff. To scan patient specific mail onto the clinical record.
To enter and accurately read code relevant correspondence into the computer system.
To summarise patient paper records onto the computer system.
Check pathology test results have been received from the hospital action normal results as appropriate and distribute to appropriate GPs.
About us
We are a forward thinking, supportive team who currently care for approximately 7700 patients, with a higher than average elderly population.
Our well established team includes 7GPs, 3 ACPs, 3 Practice Nurses and 1 HCA. We also benefit from the support of the additional roles within Neston & Willaston PCN, which includes services such as an acute paramedic visiting service, a clinical pharmacy team and physiotherapy support.
Job description Job responsibilities
To open all post, except private and confidential items. To distribute to appropriate partner/manager/member of staff. To scan patient specific mail onto the clinical record.To enter and accurately read code relevant correspondence into the computer system.To summarise patient paper records onto the computer system.Check pathology test results have been received from the hospital action normal results as appropriate and distribute to appropriate GPs.To provide cover for annual leave/sickness within the administration department and receptionTo be able to run searches on EMIS web and action as required.To action requests from Solicitors for copy medical records.To manage the call/recall system for patients with Chronic Diseases.To complete administrative work for GP contract/enhanced services, including CQRS.Ensure that the childhood vaccination and immunisation records are submitted to Cheshire Health Agency on a quarterly basisCompletion of the monthly FP34 return for the Prescription Pricing Authority.Inputting/scanning all patient specific documents into the EMIS computer system and DOCMAN system.Attend meetings as required.Understanding of and adherence to the need for strict confidentiality. This is to be maintained at all times whether in or out of working hours. Patient or practice matters must not be discussed outside the premises.Any other duties, appropriate to the grade, as required from time to time, in consultation with the Practice Manager/Partners, to ensure the smooth running of the practice.
Person Specification
Qualifications Essential
GCSE grade A to C in English and Maths Previous office experience
Desirable
Previous experience within a GP practice Previous use of EMIS computer system
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Neston Medical Centre
Address Liverpool Road
Neston
Cheshire
CH64 3RA
United Kingdom
Employer's website https://nestonmedicalcentre.co.uk/ (Opens in a new tab)