About this role
Job summary
We are looking for Cancer Pathway Trackers to assist with the coordination and management of patients undergoing cancer diagnosis and treatment within South Warwickshire Foundation Trust.
The post holders will be key members of the cancer services team, proactively monitoring new/suspected/confirmed patients against the key performance indicator waiting times. To ensure that suspected/confirmed cancer patient journeys are tracked against target and raise alerts re potential breaches to appropriate staff to assist in prevention of such breaches.
The position offers an agile working arrangement, combining both office-based and remote work. While some days may be spent working from home, the number of remote working days will depend on the needs of the service. The successful candidate will be expected to work from the office as required.
The ideal candidate will have prior experience working within the NHS, along with administrative experience and a solid understanding of cancer plans, standards, and targets.
Main duties of the job
The post holder will be a key member of the cancer services team, proactively monitoring new/suspected/confirmed patients against the key performance indicator waiting times. To ensure that suspected/confirmed cancer patient journeys are tracked against target and raise alerts re potential breaches to appropriate staff to assist in prevention of such breaches.
The post holder will also play a key role in contributing to the data collection required for the National Cancer Audits. By ensuring the accurate and timely collection of audit data, the post holder will contribute to the trust's ability to meet national benchmarks and improve patient outcomes.
This position is vital to maintaining the high-quality information that underpins the cancer pathway, ensuring that patients receive timely and effective care.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description Job responsibilities
Main Duties & Responsibilities
To monitor patient journey against 28/31 and 62 day cancer waiting time targets ensuring that each patient pathway is monitored against agreed pathways and in accordance with the Trusts Escalation Policy Maintain robust data collection systems ensuring that clinical and non- clinical information, covering all aspects of the patients cancer journey is collected in a timely fashion and entered onto the cancer database and site specific tracking tools as applicable. This will, as a minimum, meet the requirements for the Minimum Data Set (MDS) and monitoring of cancer waiting times Co-ordinate and record patient treatment appointments, communicating them to relevant staff and patients Monitoring and amending data input to ensure accuracy and produce regular reports on the performance of the department in meeting waiting times To liaise with diagnostic departments and clinical specialty staff across the Trust regarding patient appointment and care plans to ensure compliance with all agreed timescales to ensure cancer waiting time targets are met and that all appointments are in accordance with the Trust Escalation Policy To work closely with MDT Co-ordinators to clarify queries and ensure that parts of the patients journey are clearly identified, recorded and monitored To highlight potential breaches to targets as appropriate and identify appointments to be brought forward Ensure that all information is correctly recorded on Somerset for all patients referred from another Hospital, to enable the Trust to monitor against all existing targets and patient pathways Liaise closely with referring Hospitals to ensure that all relevant information is available to enable discussion at MDT (radiology images etc) To ensure that all data is accurately recorded on Somerset to ensure that patients are fully discussed at MDT, to include investigation reports and pathology reports To record any amendments to the patient journey on SCR database To participate in the weekly cancer PTL performance meetings and follow up any agreed actions To provide cover for Cancer services colleagues and to include the co-ordination of site-specific MDT meetings during periods of annual leave and sickness absence
Communications and Working Relationships:
Maintain close communication with the Cancer Patient Pathway Facilitators & MDT Co-ordinators; updating them on a regular basis on work progress and alerting them of any problems that may result in a delay in the patients treatment. Liaise with all relevant departments; administrative, clerical, medical and nursing to ensure outpatient and inpatient appointments are booked in a timely manner. Support the Cancer Patient Pathway Facilitators to send and receive tertiary referrals and investigation / treatments results for patients from other Provider organisations in line with the local agreements and national targets. Ensure effective communication with nursing staff, medical teams and other co-ordinators to ensure the organisation and coordination of timely management of all patients on a cancer pathway. Communicate with medical, clerical and management potentially sensitive and contentious information in the progression of the patients pathway. Feedback any comments or suggestions received from service users to all members of the multi-disciplinary team and help facilitate any changes made to improve the patient pathway.
Person Specification
Qualifications Essential
Good standard of general education (4 GCSEs or equivalent), including Maths and English language Knowledge of patient administration and other related systems, acquired through training experience to NVQ3 or equivalent level Knowledge of Microsoft Software
Desirable
Knowledge of Hospital Systems
Experience Essential
Possess high level of accuracy and attention to detail Excellent IT skills to update and maintain information systems Excellent organisational skills to manage own workload Awareness of Data Protection act and patient confidentiality
Desirable
Experience of patient pathway coordination Previous NHS experience
Skills Essential
Ability to motivate self Able to work unsupervised Able to work to deadlines & prioritise Have the confidence to liaise with all levels of staff across the Trust
Personal Qualities Essential
Good interpersonal skills Well presented and approachable Committed team player Understand the limits of own responsibility, referring to senior colleagues appropriately Patient centred approach
Other Job Requirements Essential
Prepared to be flexible with working hours Willingness to undertake cross site working at Stratford and Warwick Hospital
Desirable
Car driver with full driving license
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name South Warwickshire University NHS Foundation Trust
Address Warwick Hospital
Warwick
CV34 5BW
United Kingdom
Employer's website https://www.swft.nhs.uk/ (Opens in a new tab)