About this role
Job summary
The role of Medical Receptionist is to provide comprehensive clerical support to the Practice in a reception and administrative role. It involves a high level of confidentiality and use of own initiative.
The practice opening hours are 08:00 to 18:30 Monday to Friday.
The position will be 3 full days with various working hours of 08.00-17.00 and 08.00-18.30.
Provisional interview dates of 13th August or 17th August
Main duties of the job
Duties & Responsibilities
To provide and promote efficient and effective delivery of high quality clerical support to the Primary Health Care Team Dealing with patients and visitors, both face to face and on the telephone Answering the telephone promptly, making appointments, dealing with enquiries and recording of messages for colleagues Recording, filing and retrieval of information Handling of incoming/outgoing mail, including franking Processing prescriptions Photocopying and faxing Dealing with general enquiries from other agencies
This role profile is not exhaustive, and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.
About us
Rope Green Medical Centre is a busy, friendly GP practice in Cheshire providing high-quality healthcare services to our local community. Our dedicated team is committed to delivering excellent patient care in a welcoming and supportive environment. We value teamwork, professionalism, and continuous development, and we are looking for individuals who share our commitment to providing outstanding service to patients.
Job description Job responsibilities
The role of Medical Receptionist is to provide comprehensive clerical support to the Practice in a reception and administrative role. It involves a high level of confidentiality and use of own initiative
Person Specification
Experience Essential
Good standard of education (GCSE or equivalent). Previous experience of working in an administrative or receptionist role. Excellent communication skills (oral and written). Effective time management (Planning & Organising) - working to deadlines and prioritising workload. Excellent interpersonal skills. Proven problem solving & analytical skills. Strong IT skills (generic). Able to work under pressure. Remaining calm and tactful when dealing with patients in distress. Sensitive and empathetic. Motivated and proactive. Good team player. Highly organised. Ability to use initiative and judgement. High levels of integrity and resilience. Maintains confidentiality at all times. Compassion. Respect and dignity. Commitment to quality of care. Improving lives. Everyone counts. Working together for patients.
Desirable
Experience of working in a health or social care setting. Primary Care General Practice experience. General Practice administrative experience. General Practice clinical systems user skills.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Rope Green Medical Centre
Address Rope Lane
Shavington
Crewe
CW2 5DA
United Kingdom
Employer's website https://www.ropegreenmedicalcentre.nhs.uk/ (Opens in a new tab)