About this role
Job summary
The Olayan day Unit are seeking an enthusiastic Scheduling officer to help maintain the efficient scheduling of treatments in their medical day Unit at our Sutton site. This post is vital to the smooth running of the unit, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential, and hospital experience is desirable.
The post is for 36.5 Hours a week Monday and Friday ; 09.00-17.00. For further information please contact Maxine Mew on Ext 1152
Main duties of the job
The administrator is an integral member of the Day Care Unit team, under the supervision of the admin lead and sister's of the Day Care Unit.
The post holder will coordinate all administrative aspects of the Day Care Unit including reception duties, scheduling chemotherapy appointments, preparation of chemotherapy workflows, data collection, and clerical duties.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
Appointments, scheduling and capacity management. To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets. To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the Day care unit experience. To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals. To schedule all chemotherapy/supportive treatment on the Day Care Unit in line with local guidelines and protocols.
Person Specification
Education/Qualifications Essential
Good general education
Desirable
ELC (European Computer Driving Licence) or equivalent NVQ Customer Care
Experience Essential
Understanding of working with patients who are critically and chronically ill Willingness to learn admin functions
Desirable
Experience of working in a healthcare environment
Special aptitudes and disposition Essential
Good interpersonal skills Good organisational skills Ability to work as part of a team Ability to work under pressure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Royal Marsden NHS Foundation Trust
Address Royal Marsden Hospital Sutton
Sutton
SM2 5PT
United Kingdom
Employer's website https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)