About this role
Job summary
At its core, you will work as a member of the in-house clinical team and provide a critical role of delivering appointments and care to the registered list of patients. Although you may not hold a named doctor list, you will manage the patients with a list-holding mentality, offering continuity and case management where needed and appropriate. The practice operates an innovative digital triage hub and you will play a key role within this, helping to ensure patients get the right care they need from the right person at the right time. You will manage admin such as blood results, and be part of a team to collectively manage shared admin alongside other GPs and other staff members. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt. This post offers the opportunity for role and career development, especially with regards to training and supervision of the wider MDT as the team and service evolves.
Hanley Primary Care Centre serves a population of around 8,000 patients from a purpose-built modern building. Its located in the north of the borough of Islington in North London. Islington is a vibrant and diverse place, whose population has a broad range of backgrounds and needs that will keep you professionally stimulated. These practices are two of the growing family of practices run by the Islington GP Federation, an organisation owned by other GP practices in Islington.
Main duties of the job
Mixed-media (telephone, F2F) sessions for patient contact, both same day and LTC/planned care where appropriate Manage pathology results for tests generated through patient contacts for yourself and in a shared capacity with all other doctors. Use and adhere to practice systems for excellent communication and handover with lead GP and other relevant MDT colleagues, including any clinicians working off-site Support the triage process for all patient-led demand Contribute to clinical admin including evaluating, actioning and processing hospital correspondence and results. This includes ordering appropriate tests and ensuring safety netting and follow up. You will contact the patient to complete tasks where this is required. Supporting other members of the MDT including pharmacists, nurses, nursing associate and administrators with clinical and process questions as needed, particularly around planned care Participating in and being visible as part of the practice team, including attendance at clinical team meetings and whole team meetings QI and audit projects, depending on need Pay attention to appropriate coding, note keeping and flagging of any system issues as they arise Raise safeguarding concerns with named leads where appropriate Potentially complex care or special interest clinics Potentially being a GP trainer
About us
Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islingtons extended access primary care services (I: HUB) as well as supporting the Islington Primary Care Networks (PCNs). Our current range of services include the Extended Access Service, I: HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists, and a range of practice support mechanisms.
IGPF works very closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, Whittington Health and the London Borough of Islington.
IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings. IGPF runs four Islington GP practices. City Road Medical Centre is a GMS practice; two are APMS contracts and one caretaking contract.
Job description Job responsibilities
Job Title: Salaried GP
Place of work: Hanley Primary Care Centre
Hours: 4 sessions (Monday and Friday) plus option of 5th Saturday morning session
Clinical responsibilities
The team is really engaged and enthusiastic about their work, and very supportive and welcoming.
You should bear in mind however, that this is a dynamic team which is continuing to develop. These are the things you can do to help become a full member:
Show your commitment to high quality, safe care that supports clinical continuity for those patients and clinical circumstances where this is crucial. Take part in learning events, audits, and discreet pieces of work where formally agreed Respect ways of working that have been agreed among the clinical team (for example, benzodiazepine prescribing) Commit to understanding your role in practice systems and to flagging where there are learning events so the system can improve Commit to learning new IT systems and innovations in use of IT in service of patient care Commit to supporting continuity where this is clearly best for the patient By taking responsibility and ensuring you follow through and complete tasks where possible (therefore avoiding unnecessary follow up or work by others). Discuss cases with colleagues where appropriate with a commitment to learning from experience and sharing learning Respect multidisciplinary colleagues Work across organisational boundaries when this is in the interests of patient care Keep up to date with new guidance Keep to time as far as this is possible, and raise and discuss continuing problems with time-keeping
Sessional allocation:
The week is a hybrid of clinical appointments, shared admin and clinical triage. Face-to-face appointment times are a minimum of 15 minutes. Triage sessions are half a day, and allowances are made in the week to compensate for this longer session Supervision and support of other staff members may be required, and this will evolve as systems continue to develop. Extended hours are expected to be part of the working pattern, which may include Saturdays on rotation.
Other responsibilities within the organisation:
Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health & safety and safeguarding. Life-long commitment to audit, contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate. Discuss with other members of the team how the policies, standards and guidelines will affect own work Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. Please see these policies for further detail.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.
Personal/professional development:
You are expected to engage fully in personal development and learning, and the Hanley team environment aims to support this for all You will have a full induction where a locum pack will also be provided which is full of useful information Please join weekly clinical meetings with other staff: discussions on specific cases or projects that were working on such as long-term conditions reviews Support our culture of discussing cases with fellow colleagues if more guidance is needed Working with IGPF will give you opportunities to take on more clinical leadership responsibilities and get involved with at-scale projects In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment including an annual performance review/ appraisal whilst your service with us. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the Practice Manager so these can be addressed. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly.
Flexibility:
This job description is not intended to be an exhaustive description of every duty performed by a GP, but rather a guide to the type and nature of the duties. Flexibility in the duties undertaken and the hours worked are essential to achieve the objectives of smooth running of the practice.
Person Specification
Qualifications Essential
GMC Registered, Qualified General Practitioner (MRCGP or equivalent) Currently on a performers list.
Desirable
GP trainer Desire to become a GP trainer
Experience Essential
Experience of working in UK General Practice. Experience of working with diverse and vulnerable groups, including use of interpreters. Recent experience of being the named GP for a list of patients or of providing continuity of care Experience of GP admin including eg PIP forms Experience using EMIS Web, Docman, Accurx, MS Teams
Desirable
Clinical experience of 2+ years Experience of clinical triage Experience of working with deprived populations Delivery of clinical audit QOF management Experience of working in Islington/ NCL general practice Experience of working in at-scale systems Experience of safeguarding leadership/ desire to take this on Supervision of other roles and staff members
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Islington GP Federation
Address Unit 16-18
The Studios, Hornsey Street
Holloway
London
N7 8EG
United Kingdom
Employer's website https://www.islingtongpfederation.org/ (Opens in a new tab)